Family Service Worker, Initial Support

Temporary to December 11, 2026

Bargaining Unit CUPE Local 3223
 

Salary

$80,987.22 – $98,276.99

Position Summary

The Family Service Worker – Initial Response Team, will provide a full range of child welfare services by being the first point of contact for children, youth and families– fielding calls, educating community/community partners and providing culturally-appropriate services in the Durham Region. Using an Anti-Oppressive Practice, Diversity, Equity and Inclusion (AOPDEI), the Family Service Worker will screen for cultural components, and refer to Indigenous services or the African Canadian Services Team as appropriate. Upon receiving referrals, the Family Service Worker will determine appropriate response (protection investigation), provide community links support, CPIN checks and complete police reports. The Family Service Worker establishes and maintains effective working relationships with individuals/families, advocates, and service providers/agencies while educating on trite reports.

This position assesses eligibility for Society intervention, links children, youth and families to appropriate community resources and refers investigations for allegations of child harm. This position ensures that children referred to the Society are protected in accordance with the Child, Youth and Family Services Act, 2017. This position works collaboratively with other service departments to provide services to children, youth, and families in out of home placements and collaborates with a variety of care providers and community service agencies to ensure that children's needs are met.

Qualifications

• B.S.W or equivalent as recognized by the Ontario College of Social Workers and Social Service Workers.
• B.A. in a Social Science with 6 months full-time direct CAS experience OR,
• 2 years related experience working with families and/or children (e.g. court clinics, residential programs, probation).
• Proficiency in a second language an asset.

Additional Information

Candidates must undergo and successfully pass a background check before an offer of employment may be made. Proof of education is required.

About Us

Durham Children's Aid Society has been supporting families and protecting children in our community since 1905. We are responsible for providing child protection services to children and youth under the age of 18, and their families, who live in Durham Region.

We work with families and our community partners to help children grow up safe and healthy. In most instances, we are able to keep children safe in their family home by working with their primary caregivers to address any challenges they may be facing.

Learn more about us at

Our Commitment To Diversity

We strive to be an equitable and inclusive employer. Our commitment to equity is grounded in an institution-wide commitment to achieving a working, teaching, and learning environment that is free of discrimination and harassment. We actively seek candidates from First Nations, Métis, and Inuit, racialized and 2SLGBTQ+ communities, women, and people with differing abilities (including people who have experienced mental health and substance use challenges).

We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code.

What We Offer

We offer an inclusive work environment. Our office is well situated on Taunton Road and is transit accessible. Most positions are eligible for hybrid work in accordance with our Flexible Work Arrangement policy. We offer a comprehensive and competitive compensation package, including a defined benefits pension plan with the Ontario Municipal Employees Retirement System (OMERS). Learn more at

Please apply by 4:30 p.m. on November 20, 2025, through our career's portal: Careers - Durham Children's Aid Society )

We thank all applicants for their interest, however, only those selected for an interview will be contacted.