Dental Administrator

4 hours ago

Markham, Ontario, Canada New Delhi Dental Full time

About Us

We are a progressive, patient-centered dental practice dedicated to providing exceptional care in a welcoming environment. Our growing team values professionalism, efficiency, and strong communication. We are seeking a motivated Dental Administrator with experience in AbelDent to join our front office team.

Position Summary

The Dental Administrator is responsible for managing the hygiene recall system, ensuring patients are scheduled for their preventive care on time, and supporting front office operations. This role requires strong attention to detail, excellent communication skills, and the ability to build rapport with patients while maintaining a productive hygiene schedule.

Key Responsibilities

· Manage and maintain the hygiene recall system within AbleDent

· Contact overdue and due-soon patients by phone, email, and SMS to fill the hygiene schedule

· Monitor daily and weekly hygiene production goals; support providers in reaching them

· Maintain the short-notice list and fill last-minute cancellations quickly

· Confirm appointments and ensure all patient records are up-to-date in AbleDent

· Collaborate with the front office team to support check-in/check-out and patient flow

· Track reappointment rates and present recare performance metrics to management

Qualifications

· Minimum 2+ years of front office experience in a dental practice

· Proficiency with Abeldent (required)

· Strong understanding of recare/recall systems and best practices

· Excellent verbal and written communication skills

· Friendly, professional demeanor with a focus on patient experience

· Ability to multitask and thrive in a fast-paced team environment

What We Offer

· Competitive compensation package

· Supportive, collaborative team environment

· Opportunities for professional growth and continuing education

· A modern office environment with leading-edge systems

How to Apply

If you are an experienced dental front office professional passionate about patient care and keeping the hygiene schedule full, we'd love to hear from you Please send your resume and cover letter to:

Job Type: Full-time

Pay: $20.00-$28.00 per hour

Benefits:

  • Profit sharing

Experience:

  • Dental receptionist: 1 year (preferred)

Work Location: In person

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