Community Liaison

Competition No:
25-047

Department:
Philanthropy and Communications

Employment Type:
Full Time (40 hours per week)

Location:
St. Felix Centre (Multi-site)

Salary:
$61,484 annually

Organization Profile

St. Felix Centre is a non-profit community centre founded by the Felician Sisters, located in downtown Toronto. We provide compassionate service in a safe, welcoming and respectful environment inclusive of all religions, genders, cultures, and abilities. We serve a wide range of clients including adults, seniors, recent immigrants and individuals and families who are experiencing poverty, homelessness and housing insecurity, trauma, violence, abuse, malnutrition, and mental illness. The facilities are pet friendly.

POSITION SUMMARY

The Community Liaison is responsible for planning and implementing diverse outreach strategies to connect St. Felix Centre with communities where the organization operates. This involves cultivating positive relationships with various stakeholders, including government entities, businesses, individuals, volunteers, and other community partners. The position serves as the primary point of contact between the community and SFC, addressing local concerns and suggestions to foster a cohesive, safe, and healthy neighborhood. The Community Liaison is responsible for assisting with planning and implementing fundraising initiatives.

RESPONSIBILITES

• Establish and maintain effective working relationships with key stakeholders including City Councilor's office, local community leaders, neighbouring organizations and businesses, regular volunteers, residents, Community Safety Team (CST) and other community members;
• Participate in local community planning initiatives related to St. Felix Centre programs and services;
• Work closely with staff to ensure congruence between programs/services and community priorities;
• Provides expertise in the development, organization, administration and execution of special and fundraising initiatives;
• Act as a community resource for conflict resolution, mediation, facilitation, building consensus and strengthening community relationships;
• Act as the first point of contact for the Community Safety Team (CST) at the assigned site, sharing relevant information with Manager, Communications as needed;
• Coordinate with the Communications Department to ensure consistency in community member engagement.
• Participate in planning and executing social events and mission integration events;
• Responsible for facilitating a Community Liaison Committee with residents, local community leaders, the local Councilor's office, organizations, and other interested groups as requested;
• Represent St. Felix Centre at community tables;
• Identify and implement community engagement improvement strategies and best practices;
• Assist in the implementation of the communications and marketing strategies for each initiative as directed;
• Maintain active check-ins with neighbourhood stakeholders by scheduling regular in-person/ online meetings
• Support SFC with crisis management as required;
• Responsible for collecting, storing and maintaining of data;
• Other duties and committee work as assigned.

EDUCATION

Preferred University degree or college diploma in Marketing/Promotions, Community/Economic Development, Business Administration and/or combined with related social work experience. Equivalent education will be considered.

EXPERIENCE

• At least two (2) years of relevant experience in community engagement or similar role
• Proven ability to interact with multi stakeholders including the public, local businesses, Council and media.
• Experience coordinating volunteer programs and volunteers
• Demonstrated experience with funding application and with fundraising strategy and initiatives
• Have experience with promoting, drafting proposals and business plans
• Prior experience working in a not-for-profit organization considered an asset
• Experience with event planning considered an asset
• Marketing and/or media relations experience is an asset
• Experience with Donor Management System (DMS) systems is a strong asset as well as some graphic design software

SKILLS

• Excellent oral, written and interpersonal communication skills
• Excellent organizational and time management skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint), Zoom, Google Suite
• Public speaking and engagement
• Ability to de-escalate conflicts
• Valid Ontario Class G driver's license

Interested Applicants

Please include the
competition # 25-047
in the subject line of your email.

Qualified applicants should email their resume and cover letter to Vanessa at

by end of day, October 31, 2025.

Acknowledgement and Agreement

St Felix Centre strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, St Felix Centre will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment. We welcome and encourage applications from people with all abilities and will make accommodation upon request in relation to the materials or processes to be used.