Drug Access Facilitator

As a Drug Access Facilitator in the retail pharmacy, the incumbent will act as an advocate for the patient, working with them to secure drug funding and financial assistance through ODB, private insurance, and manufacturer-sponsored compassionate programs. The Drug Access Facilitator will liaise with the prescriber and pharmacy to ensure that all required documentation is in place, and will assist with coordinating delivery of medications when required. The Drug Access Facilitator will also identify patients who have their prescriptions filled at specialty pharmacies in an effort to streamline the non-compassionate prescriptions.

Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website. This job posting is for an existing vacancy.  

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact Human Resources at , Ext for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note\: the circumstances around an employee's exit will be considered prior to an offer of employment. Proficiency in both Official Languages, French and English, is considered an asset.

If this position is temporary, selection for this position will be as per the outlined Collective Agreements:

Article 30 (k), CUPE Collective Agreement

Article 10.7 (d), ONA Collective Agreement

Article b) (ii), OPSEU 273 Collective Agreement

Article 14.04, OPSEU 209 Collective Agreement

Article 2.07 and Article 13, PIPSC RT Collective Agreement

Monday to Friday; days

1. Post Secondary education with hospital-related certification/Degree, Pharmacy experience and Certification will be given preferred consideration
2. Experience with third party payers and assistance programs
3. Proven proficiency with computers including word processing, spreadsheet applications and e-mail systems
4. Excellent verbal and written communication skills
5. Skilled in following specific instructions with a high degree of accuracy
6. Proven excellence in interpersonal, communication, teamwork, problem-solving and organizational skills
7. Demonstrates initiative and is self-directed in identifying issues and resolving them

The Pharmacy Department at the Hamilton General Hospital effectively manages drug therapy for positive patient outcomes and is committed to pharmaceutical care. Patient focused health care empowers pharmacist participation in both retail and outpatient settings. Working toward integration with the primary care teams, this allows for maximization of the pharmacists clinical role and provides enhanced pharmacy technician roles in drug distribution.