Customer Service Associate

2 days ago


Duncan, British Columbia, Canada The Original Farm Full time

POSITION OVERVIEW:

The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision by delivering a thoughtful and innovative customer experience. We are cannabis educators, sharing our passion and acquired knowledge with every customer.  We are currently looking for part time Budtenders/Drivers to work with our team in-store as Budtender and supplemental delivery of product to our customers using a company vehicle.

PRINCIPLE DUTIES/RESPONSIBILITIES:


•   Delivering packaged product to customers


•   Maintaining delivery records


•   Communicating with our Dispatch to ensure timely and accurate deliveries


•   Safely operating company equipment and vehicles


•   Cleaning and organizing our Distribution Centre


•   Providing occasional coverage for our other locations


• You will also be trained as a Budtender for times during your shift when there is no delivery work

QUALIFICATIONS AND SKILLS:


•   19+ years of age


•   Class 5 or 7 BC Driver's License


•   Strong customer service skills


•   Legally permitted to work in Canada


•   BC Selling it Right Certificate


•   Clean Drivers Abstract


•   Clear Criminal Records Check


•   Strong communication skills, time management, and problem-solving skills


•   Able to work as a member of a team

TERMS OF EMPLOYMENT:


•   Part time hourly position offering up to 30 hours per week


•   Must be willing to sign FARM's terms of employment contract


•   Must be able to work a variety of night/weekend shifts when required


•   Must be willing to cover shifts in the event of sick days/ leaves of colleagues


•   Reports to: Delivery Coordinator or designate


•   FARM adheres to BC Employment Standards law for hiring and termination



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