Division Manager

With over 100 years of service excellence, the Arrow Group of Companies has become a leader in transportation, materials handling, and logistics across Canada and the United States. Our success is built on delivering service-focused solutions, partnering with diverse industries, and fostering a strong internal culture driven by safety, integrity, teamwork, and fun.

The Kamloops Flat Deck Division specializes in serving key customers by hauling various commodities (lumber, steel, pipe, fire retardant and more) across Western Canada. Approximately 75 employees report into Kamloops Flat Deck Trucking Division including Company Drivers, Lease Operators, Shop staff and Office staff.

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• Competitive Salary: $100,000+ depending on experience
• Pension matching progam - 4% pension match is paid by Arrow.
• Company Truck, Fuel Card and Insurance are paid and provided for both personal and work use.
• Extended Medical benefits including dental, pharmaceutical, paramedical, life insurance, short and long term disability insurance, health spending account and more. We offer a flex modular plan so you can choose the one that best suits you and your family
• Ability to work in a dynamic and well supported environment
• A career with a growing organization backed by the stability of a company that has been in business since 1919

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

The Division Manager's role is to plan, organize, coordinate and implement the short and medium-term corporate and operational goals and activities of the Division. This individual is responsible for safely managing all aspects, activities and resources (people and equipment) of the Division towards meeting customer commitments and financial goals (budgetary/profit and loss) while working within regulatory and legal compliance. This individual also works with the various functional Directors to ensure corporate compliance in areas of Safety, Human Resources, Maintenance and other corporate programs.

Key Responsibilities

• Responsible for annual Divisional strategic planning and budgeting. Focus must be on maximizing productivity and striving for least total cost operating position.
• Ensure the division is financially successful but never at the expense of safety, regulatory compliance and legal compliance.
• Manages local operation towards high quality of customer service at least possible cost.
• Ensures that Divisional assets are utilized to maximum productivity.
• Oversees Division maintenance to ensure that company, industry and government regulations and standards are met. Plans to minimize equipment total maintenance cost over the life of the assets.
• Responsible for Divisional human resource planning and utilization.
• Builds a team of motivated, efficient and productive employees and coordinates their efforts through strong leadership, coaching and direction. Provides employee-sensitive, considerate, courteous leadership through consistently fair treatment of people so that a relationship of mutual trust and support is maintained. Creates an honest and open communications environment which involves participative problem solving. Shares information with all employees so that a mutual understanding and appreciation of the company business is ensured.
• Oversees the company's safety policies and programs, ensures full compliance and leads by example in this area.
• Cultivates and maintains a productive relationship with Arrow's customers, the local union and its representatives and the local community.
• Understands and follows the collective agreement as it relates to the Unionized workforce and follows all protocols and processes when working with the Union. Guides others working in Management at the Division to do same.
• Comply with all rules and regulations, protocols and established metrics
• Follow all workplace safety policies and compliance regulations participate in identifying hazards
• Other duties as assigned by the Regional Manager.

• Minimum 5 years experience in a similar managerial capacity
• Preference towards post secondary education in Business, Operations, Logistics or related field
• Strong capacity for strategic thinking
• Strong safety management mindset and experience
• Needs to be responsible, accountable and dependable
• Demonstrates strong communication skills both verbally and written
• Excellent teamwork and team building skills
• Strong work ethic and positive team attitude
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
• Strong analytical and financial skills
• High degree of empathy and exceptional people management skills.
• Strong presentation skills
• Ability to lead by example
• Quality oriented
• Ethics and integrity
• Extensive understanding of account and customer service management
• Shows strong proclivity towards professionalism and diplomacy
• Computer literate including effective skills in Microsoft Excel
• Ability to adapt to and quickly learn new software
• Able to work well under pressure and meet set deadlines
• High degree of motivation, resourcefulness, flexibility and adaptability
• Mechanical inclination an asset
• The embodiment of our Core Values: Safety, Quality, Integrity, Responsibility, Teamwork, and Fun