PT Operations Management Specialist

6 days ago


Mount Pearl NL AN S, Canada UPS Full time

Lieu primaire pour l'affichage de l'emploi:

Mount Pearl, Terre-Neuve-Et-Labrador Canada

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Explorez vos futures possibilités de carrière au sein d'une organisation figurant sur la liste mondiale des 500 plus grandes entreprises du magazine Fortune. Imaginez les possibilités novatrices, découvrez notre culture enrichissante et travaillez avec des équipes qui vous aideront à atteindre votre plein potentiel. Nous savons que, pour assurer l'avenir d'UPS, nous avons besoin de candidats possédant une combinaison unique d'aptitudes et de passion. Vous possédez les qualités nécessaires pour gérer vos activités et celles des membres d'une équipe? Nous avons des postes qui vous permettront de consolider vos acquis et de faire avancer votre carrière au prochain niveau.

Description du poste

Job Summary

This position works in the package center servicing customers and coordinating the center's administrative activities. This position may be responsible for the training and development of center administrative employees where such employees are assigned, and will direct the work of others.

Job Type: Part-Time / Permanent

Workdays: Monday to Friday (must be able to work ALL 5 days of the week)

Shift Hours: 7:30 AM – 12:30 PM(must be able to work a minimum of 25 hrs. per week).

Shift Duration: 5 hours a day (requires flexibility with Start and Finish time).

Work Location: 134 CLYDE AVENUE MOUNT PEARL, NL A1N 4S3 Canada

Compensation: 17.75 per hour.

Responsibilities:

  • Monitors the Package Center Information System (PCIS).
  • Administers service recovery and guaranteed service refunds.
  • Maintains issues tracker for designated clients and tracks customer service metrics.
  • Responds to customer requests and resolves customer concerns.
  • Provides dispatch for non-management employees for On-Demand Services, Service Recovery, Rapid Recovery, etc.
  • Performs account maintenance on pick-up accounts, consignee billing, etc.
  • Audits various internal systems and reports.
  • Performs light maintenance on hardware and software systems.
  • Performs DIAD maintenance, updates, and control.

Qualifications:

  • MS Office knowledge (Access Database, Excel and Word).
  • High school diploma, GED, or International equivalent.
  • Key entry skills.

UPS Canada est un employeur inclusif et qui adhère au principe d'égalité d'accès à l'emploi. Veuillez aviser un représentant des ressources humaines si une mesure d'adaptation du lieu de travail est requise. Merci de l'intérêt que vous portez à UPS Canada.



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