ServiceNow Junior Developer

1 week ago

Burnaby, British Columbia, Canada NTT DATA Full time

Req ID:

This position is with NTT DATA BCU, Inc. and is part of the BCGE Union.

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be

part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ServiceNow Junior Developer - Auxiliary - Burnaby to join our team in Burnaby, British Columbia (CA-BC), Canada (CA).

Purpose of Position

The ServiceNow Junior Developer is responsible for designing, developing, and maintaining the service catalog within the ServiceNow platform. Their primary role is to create and customize catalog items, workflows, and user interfaces to meet the specific needs of the organization. They work closely with the ServiceNow Business Analysts to understand service requirements and translate them into functional catalog items that streamline service delivery and improve user experience. The developer ensures that the service catalog is intuitive, efficient, and aligns with ITIL best practices. They also handle troubleshooting and optimization of existing catalog items, implement automation where possible, and stay updated with the latest ServiceNow features to enhance the catalog's capabilities.

Accountabilities

  • Understand business requirements and work within a group environment to provide efficient and effective ServiceNow service catalogue solutions.
  • Participate in the full software development life cycle: Analysis, Design, Coding, Testing and promotion into Production.
  • Provide technical support during all phases of service catalogue delivery.

Competencies (To be assessed during interviews)

  • Experience developing workflows and logic using Flow Designer
  • Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture, relational databases, ITIL certifications a plus.
  • Strong technical knowledge of ServiceNow Service Catalogue

Qualifications

  • 1 year ServiceNow service catalogue development, configuration and administration experience in an enterprise environment.
  • ServiceNow Certified Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)

Financial Responsibility

  • Not applicable

Direct Supervision

  • Not applicable

Project/Team Leadership or Training

  • May have some training responsibilities.

Please note, as per the CBA and Human Rights Code of BC, this posted position may be used for accommodation of union members based on medical or human rights grounds without previous notice. The Employer must give preference to a union member who has submitted an approved the accommodation request if the positions is still vacant during the recruitment process.

Pay Scale: CAD /hr

About NTT DATA Services

NTT DATA BCU is an entity of NTT DATA Services, global business and IT services provider specializing in digital,

cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process

services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard

to race, gender, disability, age, veteran status, sexual orientation, gender identity, or any other class protected by law.

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