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Strategist (Qualitative Research)
2 weeks ago
*Hybrid or remote outside of Toronto
HEALTHCARE/PHARMA experience is mandatory
Our client, an award winning, globally recognized boutique market research company is looking for a Strategist to work with their Pharma/Healthcare clients.
The role of the Strategist is to provide strategic leadership across all aspects of qualitative market research projects, including project set up, discussion guide development, moderating, debrief writing, and client presentation through to project close.
The Strategist works to identify culturally fuelled, profoundly rich and deep human behavioural insights to drive strategic solutions.
Strategists must be comfortable working in an entrepreneurial fast paced environment and able to verbalize their point of view, as well as like working on a team and in a team environment.
CORE COMPENTENCIES
Accountability
• Takes personal ownership and responsibility for the quality and timeliness of work commitments. Follows organizational guidelines for work and strives to meet our standard of best work. Demonstrates reliability and integrity daily.
Strategic Thinking
• Analyzes and interprets information gathered from a variety of sources to elevate thinking and to ensure successful client results.
Leadership
• Maintains a professional and positive manner even under changing or uncertain conditions. Works well with a wide range of individuals to lead projects and provide support, coaching, encouragement, and direction.
Organizational Awareness
• Shows commitment to the company vision and strategic goals by acting in accordance with organizational expectations and through having a solid understanding of the internal environment/culture. Uses knowledge of any existing procedures to solve issues and accomplish goals.
Teamwork: CAN DO ATTITUDE
• Works positively and effectively with others to reach a common goal. Participates actively in group activities and collaboration fostering a team environment.
SKILLS REQUIRED
Communication & Presentation Skills
• Expresses and transmits information with consistency, clarity, and confidence
• Ability to communicate with ease both in written and verbal form
• Demonstrates active listening techniques to effectively understand, interpret outcomes, and formulate next steps
• Can read a room and understand implications
• Delivers prepared presentations to clients, presents ideas in a compelling way and answers straight forward questions.
Project Management
• Effectively runs projects within timelines
• Ability to prioritize workflow to meet project deliverables
• Acts as day to day primary point of contact with clients
• Ability to lead internal project kick off meetings
• Accountable for keeping project tracker up to date and approve invoices if project lead
• Manages and highlights recruiting requirements to Senior Project Manager Client Management
• Understands and manages client expectations and ensures they are met through execution and deliverables
• Proactively manages client needs without client or Senior Management prompting
• Actively problem solves to overcome challenges and develops win/win solutions for client and company
• Ensures timely communication with clients
• Builds client relationships that instil confidence and trust
• Effectively manages the back-room Discussion Guide Development
• Ability to deconstruct a client need into the required knowledge areas to pursue and develop client-ready discussion guides
• Leverages, interprets, and integrates projective techniques appropriately
• Sells guide rationale to clients
Moderation
• Ability to moderate across most methods and respondent types
• Ability to adapt in the moment and be present in the interview
• Ability to procure deep insights and know when to probe in strategically rich areas
Debrief Writing
• Manages the debrief writing process, including brainstorm meetings, in a timely manner
• Leverages Strategic Oversight (SO) as required
• Visualizes concepts or insights in an impactful way
• Contributes to elevating all debriefs with strategic thought
• Ability to work independently with templated debriefs
Business Development
• With internal briefing and direction, leads the development of proposals (including costing) and capability/credentials decks
• Ability to speak with clients about company approaches at a general level
• Can identify organic business opportunities
EDUCATION
• Post-Secondary/Graduate Degree in social sciences, business, or marketing
EXPERIENCE
• 7-10 years experience in qualitative market research work within the Pharma/Healthcare space
TECHNICAL SKILLS
• Proficient in Microsoft Excel, Outlook, Power Point and Word
TRAVEL REQUIREMENTS
• Valid passport
• Must be eligible to work in Canada and/or the US
• Some travel required for project work
LANGUAGES
• Fluent in written and verbal English
• Fluency in a secondary language is an asset - particularly French, Spanish, German, Mandarin, Japanese
