Cook

Position Overview

The Dietary Aide / Cook is responsible for assisting in the preparation, cooking, and serving of nutritious meals and snacks to residents in accordance with their dietary needs, preferences, and physician-ordered therapeutic diets. This position ensures meals are prepared and served safely, efficiently, and in compliance with the Long-Term Care Homes Act, 2007, Ministry of Long-Term Care standards, and Public Health regulations. The role combines both cooking and dietary aide responsibilities to support the overall functioning of the dietary department.

Key Responsibilities

Food Preparation & Meal Service

• Prepare and cook meals according to standardized recipes, menus, and resident dietary requirements.
• Ensure therapeutic diets, texture modifications, and allergies are accurately followed.
• Assist in portioning, plating, and serving meals in the dining areas.
• Maintain food quality, presentation, and temperature standards during meal service.
• Provide respectful and courteous service to residents, supporting a positive dining experience.

Sanitation & Safety

• Follow safe food handling and infection prevention protocols at all times.
• Clean and sanitize kitchen equipment, utensils, work areas, and storage areas.
• Label, store, and rotate food supplies properly to maintain freshness and safety.
• Adhere to WHMIS, Public Health, and Fire Safety standards.

Teamwork & Collaboration

• Work collaboratively with the Nutritional Manager, Registered Dietitian, and dietary team.
• Assist with stocking, inventory management, and receiving food and supply deliveries.
• Report equipment issues, safety hazards, or supply shortages promptly.
• Support co-workers by performing dietary aide duties when not assigned as cook.

Documentation & Compliance

• Maintain accurate records of food temperatures, cleaning schedules, and inventory logs.
• Follow all LTC home policies, Ministry regulations, and Public Health standards.
• Participate in audits, inspections, and quality improvement initiatives related to dietary services.

Qualifications

Education & Certification

• Secondary school diploma or equivalent is considered an asset.
• Food Handler's Certificate required.
• Completion of a Cook or Culinary Arts program, or Red Seal Cook Certification, an asset.
• Additional training in therapeutic nutrition or long-term care dietary services considered an asset.

Experience

• Previous experience in food preparation, cooking, or food service in a healthcare, long-term care, or institutional setting preferred.
• Knowledge of therapeutic diets, menu planning, and food textures is an asset.

Skills & Competencies

• Ability to safely and efficiently prepare meals for large groups.
• Knowledge of safe food handling, sanitation, and infection prevention practices.
• Strong organizational and time-management skills.
• Ability to work collaboratively in a team-oriented environment.
• Compassionate and resident-centered approach to service.
• Physical ability to stand for long periods, lift up to 25kg, and work in a fast-paced environment.

Working Conditions

• Full-time, onsite position in a long-term care home.
• Frequent interaction with residents, families, staff, and external inspectors/regulators.
• Extended periods of time listening attentively.
• Exposure to heat and cold temperatures
• Frequent interruptions in the work environment.
• Flexibility in work hours required including evenings, weekends and on-call.
• Frequent visits to patient areas may require use of personal protective equipment to prevent exposure to infectious disease.
• Portering, moving wheelchairs.
• Admission support and planning for new Residents and Families.

Competencies

Communication Skills

• Communicate effectively with residents, families, and healthcare teams, ensuring clarity and compassion.
• Listen actively to residents' needs, concerns, and preferences, offering emotional support and reassurance.
• Maintain accurate and timely documentation of care provided, including any changes in the resident's condition.

Safety and Infection Control

• Follow established protocols for infection prevention and control, including hand hygiene and proper use of personal protective equipment (PPE).
• Ensure the resident's living environment is safe, clean, and free of hazards to prevent falls or accidents.
• Respond appropriately to emergencies and accidents.

Resident-Centered Care

• Respect and support residents preferences, values, and cultural beliefs in the care plan.
• Advocate for the needs of the resident, ensuring their rights and wishes are respected in all interactions.
• Tailor care to meet resident needs, maintaining flexibility and adaptability in caregiving.

Teamwork and Collaboration

• Work collaboratively with healthcare professionals, family members, and other support workers to deliver holistic care.
• Participate in team meetings and care plan discussions to ensure coordinated and comprehensive care.
• Share knowledge and insights with colleagues to improve the overall care environment.

Time Management and Organizational Skills

• Prioritize tasks and manage time effectively to provide care in a timely manner.
• Maintain an organized system for tracking resident care/or duties.
• Adapt to changes in schedule or care needs, managing multiple tasks without compromising quality of care.

Cultural Sensitivity and Inclusivity

• Show respect for diverse cultural, religious, and personal beliefs and values.
• Provide care that is sensitive to the needs of the resident from various backgrounds.
• Maintain a non-judgmental and inclusive attitude, ensuring all residents and colleagues feel valued and respected.

Professionalism and Ethical Conduct

• Maintain confidentiality and adhere to privacy laws and ethical guidelines.
• Demonstrate a high standard of professionalism in appearance, behavior, and communication.
• Exhibit empathy, patience, and respect in all interactions with residents, families, and colleagues.