Chief of Staff

Who we are

At WELLSTAR, we are committed to reshaping Canadian healthcare by leveraging technology to address the administrative burdens that pull physicians away from their true calling—patient care. Our mission is focused on supporting providers and patients, shifting the emphasis back to quality, time, and positive outcomes. With a comprehensive suite of technology solutions, we have successfully helped thousands of providers adopt and benefit from modern, interoperable technologies that improve patient outcomes and system efficiency.

Whether you are in research and development, administration, communications, operations leadership, or technology, joining us now is a chance to play a critical role in transforming the way healthcare is managed and experienced in Canada. 

The opportunity

WELLSTAR, a majority-owned subsidiary of WELL Health Technologies Corp, is a high-growth SaaS company with a focused objective of reshaping healthcare through digital enablement. Our innovative solutions are designed to streamline care delivery, integrate healthcare systems and improve patient outcomes.

WELLSTAR is looking for a Chief of Staff to the CEO. As Chief of Staff, you will serve as a trusted partner and amplifier of the CEO's impact, ensuring that priorities move from decision to execution. You will bring leverage to both daily operations and long-term initiatives, acting as the connective tissue between the CEO, the executive team, and the broader business. You will play a central role in driving the execution of priorities and OKRs, improving organizational efficiency, and freeing CEO bandwidth during a period of high growth and IPO preparation.

This job posting is for existing vacancy that is a hybrid opportunity based anywhere in Canada, preferably Vancouver, requiring occasional travel to Vancouver and Toronto to attend in-office leadership and strategy sessions.

Who you are

You are a highly motivated operator with experience in strategy, operations, or consulting, and an ambition to step into a future VP or GM role. You bring experience from consulting, investment banking, or strategy/operations in tech. You thrive in fast-paced, high-growth environments, are comfortable working directly with executives and boards, and excel at turning complex discussions into clear, actionable next steps. You are humble, adaptable, and motivated by impact rather than spotlight. You understand the importance of working behind the scenes to accelerate execution and multiply leadership effectiveness. You are detail-oriented yet strategic, equally capable of managing meeting follow-ups as you are of contributing to market entry strategies, acquisitions, or investor conversations. Most importantly, you are driven by the opportunity to maximize executive effectiveness and accelerate company-wide impact.

What's in it for you

Impact. You will work side by side with the WELLSTAR CEO, ensuring that priorities are tracked, followed through, and delivered. You will be responsible for building systems to align the organization around OKRs, ensuring that commitments translate into execution and measurable progress. You will own and drive strategic special projects with high visibility and impact. You will directly influence how effectively the leadership team executes, freeing up the CEO to focus on growth, external partnerships, and long-term vision.

Executive visibility. You will become a proxy for the WELLSTAR CEO in selected forums, building trust as an extension of his perspective and serving as the bridge between strategy and execution. You will gain direct exposure to board-level discussions, investor relations, strategic initiatives, and cross-functional decision-making. You will not only support but also actively shape how priorities are set and communicated across the organization.

Career growth. You will be positioned for continued growth, whether that means stepping into a future executive leadership role such as VP or GM, or deepening your expertise as a long-term Chief of Staff. By internalizing the WELLSTAR CEO's decision-making approach and building credibility across the business, you will develop the skillset and relationships to excel in whichever path you choose.

You will focus on:

• Build and nurture relationships. You will build context and trust by shadowing the CEO, capturing follow-ups and commitments, and fostering relationships with the executive team. You will recommend early improvements to meeting prep and post-meeting alignment, delivering weekly briefings that consolidate open action items.
• Executive leverage and follow-through. You will attend the CEO's meetings, document decisions, track action items, and ensure stakeholders follow through. You will build and manage systems to track OKRs and ensure execution against CEO priorities. You will create structure and systems to maximize the CEO's time and impact.
• Operational excellence. You will prepare materials and agendas for board meetings, offsites, and investor discussions. You will optimize and implement systems to monitor execution against company priorities, surfacing risks early and ensuring alignment across the leadership team. You will establish critical processes that enable us to scale and ensure alignment against priorities, risks, and dependencies.
• Strategic initiatives. You will partner with the CEO on high-impact projects such as new market entry, acquisitions, product launches, and executive recruiting. You will synthesize insights into recommendations, helping shape how strategy is executed across functions.
• Leadership development. Over time, you will internalize the WELLSTAR CEO's decision-making lens and serve as a trusted proxy in select forums. You will develop credibility as an extension of the CEO, building alignment and momentum across the organization.

Here's what you bring:

• The operational discipline. You have extensive experience in strategy, operations, consulting, investment banking, or similar high-performance environments. You are highly organized and skilled at turning complexity into clarity. You may have experience in SaaS or regulated industries, with exposure to board reporting, investor relations, or executive-level decision-making.
• The strategic thinking. You bring the ability to step back, see the big picture, and connect daily execution to long-term WELLSTAR goals. You are energized by supporting initiatives that shape the future of the business. You are skilled at connecting CEO priorities to OKRs and ensuring measurable execution.
• The interpersonal skills. You can build trust quickly with senior stakeholders, boards, and investors. You have exceptional written and verbal communication skills, with the ability to synthesize and present information clearly.
• The drive. You have the ambition to step into a senior leadership role in the future. You thrive in high-accountability environments and are motivated by the opportunity to accelerate your career path. You are excited by stepping into high impact special projects, and have an everything-is-learnable attitude towards strengthening your skillset. You are humble, adaptable, and focused on multiplying leadership impact rather than seeking the spotlight.
   

Why join us?

WELLSTAR is a leading healthcare technology company dedicated to reshaping healthcare through digital enablement. We provide a comprehensive, holistic solution for healthcare providers across Canada, with over 40% of practitioners currently using our products and services. Our solutions serve primary care physicians, specialist physicians, health systems, and public sector organizations through a complete suite of solutions, including billing and practice management systems, electronic medical records (EMRs), digital health applications, and digital health network solutions. 

As a majority-owned subsidiary of WELL Health, WELLSTAR continues to drive innovation and transformation in the Canadian healthcare landscape, reducing administrative burden and empowering providers to deliver better patient outcomes through advanced technology solutions.

Compensation

The salary range for this position is $130,000-$150,000.  The salary will be determined based on several factors, including the candidate's experience, qualifications, skills, and the needs of the organization. At WELLSTAR, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

What you can expect from our interview process:

• A virtual interview with a Talent Advisor discussing your interest in the role and the company. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview
• An in-person interview with the VP, Growth Operations to learn about our solutions and growth strategy. 
• An in-person interview with the WELLSTAR CEO. This conversation will provide deeper insights into how you will work together, insights into your future collaborators, and opportunities for career development and growth.
• A case study to demonstrate your strategic thinking and adaptability.

Apply now.

Interested in applying but worried you don't have it all? At WELLSTAR, we know not everyone gains their experience following a traditional path. If you share our values, want to make a difference in healthcare technology solutions, and meet 70% of the qualifications, we encourage you to apply. Express your interest here.

WELLSTAR is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success.  Accommodations are available upon request for candidates participating in all aspects of the selection process.

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