Senior Industrial Controls Engineer

Toronto, Ontario, Canada

Date posted

Oct 15, 2025

Job number

1896568

Work site

Fully on-site

Travel

0-25%

Role type

Individual Contributor

Profession

Software Engineering

Discipline

Service Engineering

Employment type

Full-Time

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Critical Environment Senior Industrial Controls Engineer (CE IE). In the CEIE role, you will have an opportunity to work alongside a dynamic team of industry professionals across the Information Technology (IT) and Critical Environments (CE) spectrum within Microsoft 24x7x365 mission-critical datacenters.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I CE IE, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 3+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR equivalent experience
• 1.5+ years of experience in design and/or commissioning of ICS in datacenter critical environments, including Modbus and BACnet protocols.
• 2+ years of experience with operation and maintenance of building electrical systems (Power distribution, grounding, fire alarm, and related controls) and mechanical systems (HVAC, Chilled Water, DX Refrigerant, Evaporative, and related controls).

Other Requirements:

This role requires the ability to meet Microsoft, customer, and/or government security screening requirements. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Reliability Status screening: This position requires that the successful candidate obtain and maintain a Reliability Status security screening with the Government of Canada. Microsoft will work with individuals on a case-by-case basis to determine if the requisite screening can be obtained within required timelines.

Preferred Qualifications:

• 3+ years of experience in an operational, mission-critical, 24x7x365 facility.
• Project management experience with a focus on agile methodologies.
• Knowledge of construction techniques and ability to interpret blueprints and construction documents.
• Ability to manage and execute multiple concurrent mission-critical infrastructure projects.
• Ability to balance competing resource demands and adapt to changing priorities.
• Proven ability to deliver projects on time and meet deadlines.
• Provide meaningful and timely reporting for weekly success metrics.
• Established understanding of EPMS, BCM, BAS, and/or BMS systems.

Service Engineering IC4 - The typical base pay range for this role across Canada is CAD $114,400 - CAD $203,900 per year.

Find additional pay information here:

Microsoft will accept applications for the role until October 22nd, 2025.

Responsibilities:

• Develop end-to-end expertise in Industrial Control Systems (ICS), including interactions between technology layers, components, infrastructure functions, and dependencies at scale.
• Independently adjust configurations and define infrastructures to improve availability, reliability, efficiency, observability, and performance of ICS.
• Create new procedures and processes to self-perform changes on ICS.
• Create, monitor, and act on telemetry data; influence analytics to identify patterns revealing errors or inefficiencies.
• Respond to incidents per DCIM Tier Support process, including complex issues with major business impact; troubleshoot, deploy fixes, and implement lessons learned.
• Drive reviews with partner teams that design, commission, and operate ICS, identifying operational efficiencies and sharing recommendations.
• Embody our culture and values

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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Industry leading healthcare

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Educational resources

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Discounts on products and services

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Savings and investments

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Maternity and paternity leave

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Generous time away

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Giving programs

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Opportunities to network and connect

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.