SOC Tier 1 Analyst

What do you think of when you hear the name MNP?   We are more than a prominent consulting firm in tax and accounting, we are redefining how organizations succeed in the digital age by bridging strategic vision, technical innovation, and operational execution to deliver transformative results.

Make an impact with our Managed Security Services team as a SOC Tier 1 Analyst. This diverse team of tech-savvy problem solvers enables clients to take a proactive and prepared approach to cyber crime and capitalize on new technologies and innovations. As a security defender, you'll investigate threats, develop policies and enhance infrastructure to minimize the impact of security-related events and protect clients' business operations and reputation. 

At MNP, you will work alongside a collaborative team of creative thinkers and problem-solvers. You will gain hands-on experience, tackle meaningful challenges, and grow your skills in an environment where your voice is valued, and your development is a priority.  If you are ready to accelerate your career and make a lasting impact, this is where your journey begins.

This opportunity is an in-office position to be based from Montreal, QC.

Responsibilities

• Continuously monitor security alerts within diverse security platforms like Microsoft Sentinel and Microsoft Defender XDR.
• Perform initial triage and analysis of incoming security alerts according to predefined playbooks and Standard Operating Procedures (SOPs).
• Work with both clients and vendors to troubleshoot and resolve issues
• Investigate assigned tickets; responsible for the task until it has been completed/resolved
• Monitor and resolve incidents and support requests; ensure response/resolution within service level agreement (SLA) targets
• Meticulously document all investigation steps, findings, and actions taken within the designated ticketing system.
• Maintain monitoring software to ensure proper functionality of all managed devices
• Notify clients of any potential problems in their environment
• Contribute to the development of new ideas and approaches to improve work processes
• Attend internal MNP courses to further develop knowledge around performance improvement

Skills and Experience

• Posses a Post-Secondary Degree or Diploma in Information Technology, Computer Science or related discipline
• Fundamental understanding of core cybersecurity principles, including common threats, vulnerabilities, attack vectors, and security controls.
• Familiarity with Security Information and Event Management (SIEM) concepts and systems. Direct experience with AlienVault and Microsoft Sentinel, including alert triage and executing basic KQL queries, is highly preferred.
• Exposure to Endpoint Detection and Response (EDR) concepts. Experience navigating and utilizing the Microsoft Defender for Endpoint, SentinelONE, or Sophos is advantageous.
• Basic understanding of common networking protocols and their relevance to security event analysis.
• Familiarity with Windows and/or Linux operating system fundamentals.
• Strong troubleshooting skills
• Experience with the following technologies: Check Point, Palo Alto, AlienVault, Microsoft Sentinel, Microsoft Defender, SentinelOne.

MY REWARDS @ MNP

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible 'Dress For Your Day' environment, firm sponsored social events and more

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply