Family Services Sales Representative

2 weeks ago

Ottawa ON KL A, Canada Beechwood Funeral, Cemetery and Cremations Services Full time

As the National Military Cemetery of Canada, our every-day is dedicated to delivering high-quality service to honor our ancestors and set a precedent for future generations; we are Beechwood Funeral, Cemetery and Cremation Services. Located on Beechwood Avenue in Ottawa, we operate on a not-for-profit basis and provide funeral, cemetery, and cremation services.

We are excited to be growing our team and we are looking for a Family Services Representative to join our Sales team

Our Values

Beechwood is guided by the following core values in its relations with families, partners, stakeholders, and employees.


• Integrity
• Professionalism
• Service Excellence
• Dignity and Respect
• Empathy, Sensitivity and Compassion
• Open, Honest and Transparent Communication
•

Role Description

With a full (100%) commissioned compensation structure, there is a direct connection between your success and your take home at the end of the day. This position is ideal for a driven person whose consultative approach adds real value to our clients and their families and friends' bereavement needs. As a Family Services Sales Representative you will:

  • Assist families with the entire spectrum of their bereavement needs from pre-planning funerals, cremations and cemetery services, including land and memorials.
  • Help families at the time of need to make the arrangements for all cemetery services.
  • Work with at-need families to support with the Executor Assistance Program, and partner with the funeral directors to ensure all families are properly serviced.
  • Generate lead sources from attending events, networking and community involvement.
  • Develop a deep and comprehensive knowledge of Beechwood's products and services
  • Overall - meet sales targets while providing excellent service to our clients.
Is this role right for you?

You are a resourceful and community-minded family services representative who thrives in the challenge of achieving and surpassing sales targets. You are productive and you know that consistent activity ensures success. You are a networker who loves to meet new people, learn about their goals, and help them make the right decisions for their family and friends. At the end of the day, your clients trust you because you treat them as you would your own family.

Skills and Experience
  • Strong work ethic, goal driven, sales mindset and self-motivated (required)
  • Experience with in-person, consultative sales and customer service (required)
  • An ability to learn and adapt in fast moving environment (required)
  • A driver's license, use of a vehicle and valid vehicle insurance (required)
  • One of the follow licenses or certificates would make your application stand out:
  • Funeral Pre-planning license (can be completed during the training process)
  • Cemetery Sales Representative Course (can be completed during the training process)
  • Funeral Director – Class 1 (embalming) license
  • Funeral Director – Class 2 (non-embalming) license
  • Bilingualism in English/French or another language would an asset

Family Services Sales Representative have a rotation of duty days when they must be on-site during the regular business operating hours. There are additionally monthly duty schedules for evening and weekend availability.

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