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Sr. Test Lead, Business Analytics

2 weeks ago

Toronto, Ontario, Canada CIBC Full time

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

As a member of CIBC's team, the Sr. Test Lead, Business Analytics will be responsible for providing analytical support such as analyzing trends and evaluating strategies to facilitate sound business decisions, along with regular support on data mining, reporting and strategic analytics. The role applies comprehensive knowledge and skills to analyze data to support the design, implementation and evaluation of new segmentation strategies, monitor strategy performance, and recommend improvements based on results of the analysis. The Sr. Test Lead, Business Analytics exercises independent judgement within defined procedures, documenting accurate business requirements that clearly represent the client's business needs. Working with limited direction, the role independently designs and performs moderate to complex statistical analyses using advanced analytical techniques and data mining tools.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis.

How you'll succeed

  • Business Effectiveness - Develop and implement comprehensive UAT strategies and test plans for complex, high-impact projects. Lead the planning, design, and execution of UAT test cases to ensure solution quality and alignment with business requirements. Act as the primary point of contact between business stakeholders, IT teams, and project management during UAT phases.

  • UAT Leadership - Facilitate and manage UAT meetings, including kick-offs, status updates, and defect triage calls. Track, manage, and report on UAT progress, risks, and issues, ensuring timely resolution of defects and blockers. Collaborate with cross-functional teams to ensure seamless end-to-end testing and successful project delivery. Provide guidance and mentorship to junior team members and foster a culture of continuous improvement.

  • Strategic Thinking Approach – Drive, manage and execute data and reporting projects and initiatives in alignment with CIBC Strategy while supporting the business goals, objectives and key performance indicators. Ability to think strategically about how to plan multiple testing initiatives at the same time and assess conflicts.

  • Relationship Management.  Build internal and external relationships as required to help ensure we are providing the right level of service to our leadership team and business partners. 

  • Communication -  Excellent verbal and writing skills to effectively articulate ideas and opinions that involve analysis, processes to others with different disciplinary backgrounds. Ability to produce a variety of business documents that demonstrate command of language, clarity of thought and orderliness of presentation.

  • Reporting - Track progress and conduct analysis of data and reports. Support in the tracking and communication of performance metrics.

Who you are

  • You can demonstrate experience 1-3+ years in UAT roles, preferably within large-scale or high-visibility projects. Demonstrated strategic thinking with a strong ability to plan and execute complex test scenarios. Experience with test management tools and defect tracking systems. Ability to work independently, manage multiple priorities, and adapt to changing project needs. You have familiarity with waterfall & Agile methodologies and ALM. Experience in the financial services or banking sector is an asset.

  • You have exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Strong organizational and meeting management skills, including experience leading defect calls and cross-functional discussions.

  • You are a problem solver. You have exceptional critical thinking, problem solving and decision making skills with demonstrated ability to independently identify and analyze business problems and recommend solutions.

  • You act like an owner. You understand business and process requirements in order to define fairly complex processes or a sub set of processes affecting a line of business

  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 16th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Effectiveness, Business Requirements, Communication, Critical Thinking, Decision Making, Leadership, Metrics Analysis, Prioritization, Problem Solving, Reporting and Analysis, Statistical Analysis, Strategic Thinking, Test Case Design, Test Plans, Test Scenarios, User Acceptance, User Acceptance Testing (UAT)