Senior Guidewire Business Analyst

2 weeks ago

Toronto, Ontario, Canada n2psystems Full time $45,000 - $90,000 per year

Position Overview:

We are looking for a Senior Guidewire Business Analyst with extensive experience in the insurance domain and hands-on expertise in Guidewire Billing Center. The ideal candidate will act as a bridge between business needs and technical solutions, leading requirements gathering, solution design, and ensuring successful Guidewire implementations.

Key Responsibilities:

  • Collaborate with business stakeholders, product owners, and IT teams to gather, analyze, and document business requirements.
  • Translate business needs into functional and non-functional requirements aligned with Guidewire capabilities.
  • Serve as a liaison between business users and technical teams during Guidewire configuration, integration, and customization.
  • Lead workshops, requirement elicitation sessions, and JAD meetings to ensure stakeholder alignment.
  • Analyze and prioritize user stories, maintain the product backlog, and support Agile/Scrum ceremonies.
  • Perform gap analysis and propose solutions leveraging Guidewire OOTB features, minimizing customizations where possible.
  • Assist QA teams with test case development, UAT execution, and defect triaging.
  • Provide subject matter expertise in Guidewire implementation best practices.
  • Mentor junior BAs and contribute to continuous process improvements.
  • Support change management, user training, and post-production support.

Qualifications:

  • Proven experience as a Business Analyst in the insurance domain.
  • Hands-on experience with Guidewire Billing Center implementation and configuration.
  • Strong understanding of business processes in insurance (billing, policy, claims).
  • Experience with Agile/Scrum methodologies.
  • Excellent documentation, analytical, and problem-solving skills.
  • Strong communication and stakeholder management abilities.
  • Ability to lead workshops, JAD sessions, and mentoring of junior BAs.
  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.

Work Arrangement:

  • 4 days onsite in Toronto, Canada (hybrid flexibility depending on company policy)

Job Type: Full-time

Pay: $45.00 per hour

Expected hours: 40 per week

Experience:

  • Guidewire Billing Center: 3 years (required)
  • Business Analyst in the insurance domain: 4 years (required)

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