Family Support Worker

FSW (Family Support Worker)

Location: Red Deer and surrounding areas

We are seeking Family Support Workers in Red Deer, Alberta to join our Family Preservation Program. In this role, you'll walk alongside parents in their home environment, providing coaching, role-modelling, and practical support to build their skills and confidence as parents. The focus is on helping parents safely parent their children, strengthen family routines, with a long-term goal of parents being able to parent without external supports. 

Schedule: 

• Temporary Casual (minimum three shifts per month) 

Before you read on…

• This is not just a shift on your schedule.
• This is a role where a family's trust, joy, and sense of safety depend on you showing up, fully present.
• If you're simply looking to add another job to your roster, this is not the right fit.
• But if you are ready to laugh, set healthy boundaries, and be a steady, caring presence through the hard days and the good ones, keep reading.

Why Your Transparency Matters

Our goal is to provide excellence in service for the families we provide care for and build a team with the comfort, knowledge, and skills to truly make a difference.

This work will test your patience, stretch your creativity, and demand your accountability. But it will also give you the chance to make a lasting impact in the life of a child who needs it most.

When expectations are clear from the start, we can prevent unexpected disruptions, which can be heartbreaking for the family and the team.

What Success Looks Like

• A parent smiles because they feel you genuinely care.
• You help them navigate complex emotions with patience, empathy, and consistency.

A Day in the Life

• Build therapeutic relationships with parents that respect their autonomy and strengths. 
• Coach and mentor parents in daily caregiving, routines, and child development. 
• Support parents to provide safe, nurturing environments for their children. 
• Help parents recognize and respond to their children's developmental stages and needs. 
• Teach parenting and life skills (meal planning, routines, budgeting, household management). 
• Model positive interactions and support parents to actively engage in parenting their children. 
• Use a company vehicle to transport and accompany families to appointments and community or cultural activities. 
• Implement therapeutic plan in collaboration with family 
• Complete documentation of activities, progress, and observations. 
• Assist parent with general household duties and maintaining a supportive home environment. 

What You Bring To The Table 

• Direct experience working with families in home-based or community support settings. 
• Knowledge of family support, parent education, child development, and parent-child attachment. 
• Experience supporting individuals or families with complex needs. 
• Understanding and practice of trauma-informed, family-centered care. 
• Diploma or Degree in Social Work, Child & Youth Care, Human Services, or related field (asset). 
• Strong oral and written communication skills. 
• Proficiency with technology and documentation. 

Compliance Regulated Requirements

• An active Alberta Class 5 Driver's License
• A clear Alberta 10-year Driver's Abstract (10 years driving experience is not required)
• A current Standard/Intermediate First Aid with CPR Level C (Canadian Provider in person, or blended online/in-person)
• $2 Million Alberta Auto Insurance Liability coverage
• Clear Criminal Record with Vulnerable Sector Check obtained in last 5 months
• Clear Intervention Record Check obtained from Children Services in last 5 months

Regulated Physical Requirement

To perform this role, the employee must be able to:

• Walk and stand for extended periods, including long distances.
• Bend, kneel, crouch, and maintain balance to prevent falls.
• Work in varied environments, including outdoor and seasonal conditions.
• Lift, push, or pull up to 10 lbs. occasionally; reach overhead and outward.
• Perform fine motor tasks (typing, grasping, holding) and repetitive movements.
• Communicate verbally and maintain physical stamina for both short and long durations.

The PERKS

• Career growth opportunities in a growing, award-winning organization
• Innovative technology to assist in your daily routine of providing care
• Mobile App. access technology
• Cornell University TCI Training (Therapeutic Crisis Intervention)
• Ongoing training & professional development
• A collaborative and diverse organization supporting you through your journey in making an impact in the lives of youth, so you never feel alone

We thank all applicants for applying; however, only candidates selected for an interview will be contacted.

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