Inventory Manager

Our Mission:

Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Specializing in long term care, assisted living, retirement and home health care. Ontario Medical Supply is partnered for success with Royal Drugs. Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Together, we work towards supporting optimal health outcomes and better quality of life.

Come Join Our Team

Purpose:

The Inventory Manager oversees the complete inventory management and demand planning functions across multiple distribution centers. This role is accountable for maintaining inventory accuracy, optimizing stock levels, supporting service level targets, and enforcing disciplined control processes across all lines of business. You will lead a team of analysts and provide clear insights, uphold best practices, and make data-driven decisions that directly influence operational efficiency and working capital.

This position requires a collaborative partner who can influence cross-functional teams, challenge assumptions, and take timely and necessary decisions to protect inventory health and availability.

Position: Inventory Manager

Location: Ontario Medical Supply. – Mississauga (Skymark)

No. of Positions: 1

ATR:4928

Type: Full Time, Permanent

Salary: Salary, commensurate with experience

Job Responsibilities:

Inventory Management & Control

• Monitor on-hand, in-transit, and quarantined stock positions daily; flag risks early and drive timely resolution.
• Own inventory accuracy, turns, DOH, excess and obsolete reduction, and service-level KPIs across all DCs.
• Establish and enforce strong inventory control processes, including cycle counting, reconciliation, root cause analysis, and corrective action follow-through
• Ensure ERP master data integrity (Costs, UoM, lead times, safety stock, reorder parameters)

Data Analysis & Reporting

• Develop and publish weekly and monthly reports covering inventory performance, forecast accuracy, service-level trends, and aging inventory risks.
• Convert complex data into actionable insights for senior leadership.
• Drive creation and maintenance of dashboards for visibility into replenishment, backorders, supplier performance, and inventory risk.
• Use data to challenge decisions, model scenarios, and recommend corrective actions

Demand Planning & Forecasting

• Lead the demand planning cycle for all product categories, including rolling forecasts, trend analysis, seasonality, and new product introductions.
• Collaborate closely with Sales, Operations, and Finance to validate demand assumptions and resolve forecast gaps.
• Build and maintain forecast accuracy dashboards; implement continuous improvement initiatives to reduce bias and variability.

Leadership & Continuous Improvement

• Set clear goals, provide coaching, and foster an environment of accountability and continuous improvement.
• Align workload across the team and ensure high execution standards in analysis, reporting, and inventory control tasks.
• Lead root cause investigations for stockouts, overstock events, and data discrepancies

Cross-Functional Collaboration

• Partner with Purchasing, Warehousing, Logistics, Sales, and Finance to ensure inventory targets are understood, shared, and executed.
• Facilitate communication between DC teams to ensure consistent processes and visibility.

Qualifications:

• Bachelor's degree in Supply Chain Management, Operations, Business, or related field (Master's degree or APICS certification preferred).
• 7+ years of progressive experience in Inventory Management, Demand Planning, or Supply Chain within distribution, healthcare, or related industries.
• Strong background managing multi-DC environments with broad SKU portfolios.
• Proven track record of improving forecast accuracy, reducing inventory risk, and implementing disciplined control processes.
• Advanced analytical skills; expert in Excel, forecasting tools, and ERP systems (SAP, Oracle, MS Dynamics, or similar).
• Strong leadership experience with a team-focused, collaborative mindset.
• Confidence in making data-driven decisions, even when they're difficult or unpopular.
• APICS/ASCM certification (CPIM, CSCP) is an asset.

SKILLS

• Service awareness – exemplary customer service mentality
• Operates with urgency and takes full ownership of inventory outcomes.
• Thinks beyond symptoms—solves root causes through data and cross-functional alignment.
• Protects the inventory position with discipline and courage.
• Coaches the team to be analytical, consistent, and detail-driven.
• Brings clarity to ambiguous situations and drives action

Human Resources:

While we thank you for your interest, only select applicants will be contacted regarding the position.

Ontario Medical Supply is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.