Technical Writer – II

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.

If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you Find out more at

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Job Title: Technical Writer – II

Location: Calgary, Alberta, Canada

Employment Type: Full-time

The job

We are looking for a competent technical writer with a passion for writing and technology, strong communication skills, and a progressive outlook. You will be creative and innovative, curious and willing to learn, and wanting to make a difference. You will help us research and transform complex technical concepts, specifications, and procedures into user-oriented information for non-technical and technical audiences for developing high-quality software documentation that meets user needs. You will collaborate with various functions and closely work with the Chief Technology Office, Development, Product SME and Specialists, Test, Dev Services, Product Quality and Security, Program Management, Release Train Management, UX Design, and Cloud DevOps teams.

Key responsibilities

• Guide and mentor interns and apprentices
• Learn complex work from self-learning, training, and shadowing seniors
• Demonstrate new learning to mentor, lead, and manager
• Seek limited guidance for resolving conflicts and delivering in sync with multiple teams
• Work under minimal supervision on advanced, unstructured, and complex work
• Work with global teams in a fast, dynamic, and collaborative environment
• Improve the quality of content, adhere to the established standards and guidelines, and deliver on time
• Design, develop, review, and publish high-quality technical documentation

Essential requirements

• Bachelor's degree in English, Computer Science, Engineering, or equivalent experience
• 3-5 years of experience in technical writing and documentation development
• Knowledge of software product development and cloud computing services
• Competent at concepts, processes, and tools of technical writing and information development
• Competent in using productivity tools from Microsoft and content management tools from Adobe
• Competent at DITA, structured authoring, and component content management systems
• Competent with using tools for screen capturing and recording and audio and video editing

Desired skills and competencies

• Experience in working with products and solutions in industrial software
• Experience in working with global agile and DevOps teams
• Experience in working with Author-it Cloud and Microsoft Azure
• Experience working with generative AI tools for content creation
• Knowledge of user experience (UX) design principles
• Understand accessibility standards and guidelines

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R&D at AVEVA

Our global team of 2000+ developers work on an incredibly diverse portfolio of over 75 industrial automation and engineering products, which cover everything from data management to 3D design. AI and cloud are at the centre of our strategy, and we have over 150 patents to our name.

Our track record of innovation is no fluke – it's the result of a structured and deliberate focus on learning, collaboration and inclusivity. If you want to build applications that solve big problems, join us.

Find out more:

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.