Assistant Service Manager

4 days ago

Burlington, Ontario, Canada Farm Boy Inc. Full time $45,000 - $65,000 per year
Company Description

At Farm Boy, it is our mission to create a fun, fresh experience for all Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience

Job Description

This position is responsible for assisting the Service Department Manager in the achievement of company, store and department goals as communicated by the Store Manager and Department Manager. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities: 

  • Provide superior customer service and support Farm Boy's vision of the best fresh shopping experience.
  • Assist in the development of the team by supporting the training, coaching and recognition while maintaining a high level of confidentiality and trust.
  • Effectively communicate product information (codes) and corporate policies and procedures to the service team.
  • Safeguard Farm Boy's financial information through document maintenance and retention and preserve the integrity of individual front-end staff (e.g. oversee refunds, cashiers' over/short reports, audit floats).
  • Floor support and supervision, including serving customers on cash, cart retrieval, overrides, breaks and general department cleanliness.
  • Support office management (e.g. completing inventory, orders, scheduling, payroll).
  • May be requested to undertake other related duties on a periodic basis.
Qualifications
  • Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
  • Successful completion of Smart Serve or a willingness to complete within 6 months.
  • Excellent organizational, interpersonal, mathematical and analytical skills.
  • Clear and effective communication style, both written and oral.
  • Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
  • Ability to learn manual and automated systems/tools.
  • Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
  • Must be able to work a flexible schedule, including nights, weekends and holidays as required.
  • Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

  • Providing service to several people or departments, working under many simultaneous deadlines.
  • Required to stand and walk for long periods of time during shift.
  • Required to lift, carry or handle heavy objects.
Additional Information

FBSWE

Accommodation is available upon request for applicants and employees with disabilities.

  • Kitchen Manager

    2 weeks ago

    Burlington, Ontario, Canada Service Inspired Restaurants Full time $50,000 - $70,000 per year

    About Us At Service Inspired Restaurants, we pride ourselves on a diverse portfolio and a bold, results-driven culture that fosters growth and opportunity. We live our values daily to be the first choice for guests, team members, partners, communities, and investors. Our Brands include Jack Astor's, SCADDABUSH, Reds Wine Tavern, The Loose Moose, The...

  • Kitchen Manager

    2 weeks ago

    Burlington, Ontario, Canada Service Inspired Restaurants Full time $60,000 - $80,000 per year

    About UsAt Service Inspired Restaurants, we pride ourselves on a diverse portfolio and a bold, results-driven culture that fosters growth and opportunity. We live our values daily to be the first choice for guests, team members, partners, communities, and investors.Our Brands include Jack Astor's, SCADDABUSH, Reds Wine Tavern, The Loose Moose, The Antler...

  • Assistant Grocery Manager

    6 days ago

    Burlington, Ontario, Canada Farm Boy Inc. Full time $45,000 - $65,000 per year

    Job DescriptionThis position is responsible for assisting the Department Manager in the achievement of company, store and department goals as communicated by the Store Manager and Department Manager. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a...

  • Assistant Category Manager

    1 week ago

    Burlington, Ontario, Canada SIR Corp Full time $70,600 - $75,000 per year

    About UsAt Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our...

  • Assistant Grocery Manager

    4 days ago

    Burlington, Ontario, Canada Farm Boy Inc. Full time $45,000 - $65,000 per year

    Company Description At Farm Boy, it is our mission to create a fun, fresh experience for all Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that...

  • Food Services Manager

    6 days ago

    Burlington, Ontario, Canada Chartwell Retirement Residences Full time $60,000 - $90,000 per year

    The Food Service Manager is responsible for all aspects of the residence's food service department. The FSM ensures residents and guests are provided with outstanding service and creative menus that meet and exceed expectations. Assists in maintaining a safe and secure environment for residents, visitors and other staff members.If you:Love seniors who have...

  • Assistant Manager

    4 hours ago

    Burlington, Ontario, Canada Belron Canada inc Full time

    Automotive glass technology is helping transform how we experience the road. AtBelron Canada, the home office ofSpeedy Glass, Lebeau vitres d'autoandVanfaxwe take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.We welcome applications from everyone, and are firmly committed to diversity, equity and...

  • Assistant Manager

    2 weeks ago

    Burlington, Ontario, Canada Roseland Produce Full time $40,000 - $60,000 per year

    Since 1984 Roseland Produce has been providing fresh products along with excellent customer service. We offer outstanding service to our customers by fostering an inclusive team spirit and treating our employees like family.WHAT WE OFFER:Competitive wages, benefits and incentives Company contributions to Pension Plan Profit Sharing Opportunities to grow...

  • Assistant Project Manager

    2 weeks ago

    Burlington, Ontario, Canada Colliers Project Leaders | Canada Full time $60,000 - $90,000 per year

    OverviewAt Colliers Project Leaders, we deliver capital project solutions to fulfill our clients' needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it.Our commitment to realizing our clients' vision inspires us to look beyond the immediate – to the possibilities of...

  • Assistant Project Manager

    2 weeks ago

    Burlington, Ontario, Canada Colliers Project Leaders Full time $60,000 - $80,000 per year

    OverviewAt Colliers Project Leaders, we deliver capital project solutions to fulfill our clients' needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it.Our commitment to realizing our clients' vision inspires us to look beyond the immediate – to the possibilities of...