Receptionist

4 days ago

Scarborough ON MR A, Canada Scarboro Mazda Full time

Summary

The Receptionist is the first point of contact for customers at the dealership. This key position is responsible for answering phones, greeting customers, and other administrative functions as assigned. The Receptionist will be passionate about creating a professional relationship with the customer with the objective to create Brand and dealership loyalty.

The Receptionist is excellent at multi-tasking and is able to answer phones promptly and then return to prior task once the call is complete. Their strongest capabilities include being organized and reliable while continuously working to create a welcoming environment for customers. The Receptionist must be a team player to ensure the proper employees are notified when a customer enters the dealership.

Administrative procedures are always followed appropriately by the Receptionist. Professional attire and grooming is required at all times.

As a dealership can be a high-pressure environment, the Receptionist is able to work under pressure and keep a calm and positive body language to reassure customers.

The Details

Welcoming to customers by phone and in person

  • Pleasant and friendly disposition.
  • Excellent written & oral communication skills.
  • Demonstrates excellent telephone demeanor and ability to accurately record messages and information.
  • Able to stay calm and focused under all circumstances delivering exceptional service to customers

Develop strong relationships with customers and team members:

  • Greet customers in a prompt, friendly and courteous manner.
  • Listen to customer needs and take appropriate action.
  • Keep detailed records of all interactions with customers.
  • Handle all customer queries and concerns with a genuine intent to resolve their problem or issue.
  • Team-oriented and enjoys working with others towards a common goal.

Be detailed oriented

  • Listen document customer needs and expectations.
  • Ensure any administrative paperwork is completed in an accurate and timely fashion.
  • Review and analyze actions regularly to determine how to better utilize time and plan more effectively.

Commit to the Dealership Brand

  • Stay up-to-date on the dealership training programs.
  • Be knowledgeable about new features, specials and updates.
  • Be a champion for delivering excellent service at all times.
  • Actively maintain the cleanliness of personal and team workspaces.
  • Maintain a professional appearance.

Specific Skills

  • Excellent interpersonal skills with a positive and engaging attitude.
  • Excellent verbal communication.
  • Excellent customer service skills including superb telephone demeanor with active listening.
  • Organized with an attention to detail and strong ability to prioritize.
  • Flexible and open to change; initiative to take on special tasks as needed.
  • Ability to manage customer complaints and to solve difficult or complex problems.
  • Holds a valid driver's license.
  • Basic computer skills.
  • Must be proficient with Excel and other Microsoft Office programs.

Education & Experience

  • High School Diploma (or Equivalent) or working towards High School Diploma.
  • Experience in customer service would be an asset.
  • Experience in Reception in a dealership environment would be an asset.
  • Adaptable to work evening and weekend shifts as scheduled.

  • Dental Receptionist

    1 week ago

    Scarborough, ON MR B, Canada Parkway Mall Dental Office Full time

    Dental Receptionist required for busy practice in Scarborough. Must have flexible availability. Looking for someone who has excellent communication and phone skills, along with a pleasant and positive attitude. Knowledge of computer software. Experience with Paradigm management software would be an asset. Training will be providedJob Type: Full-timeWork...

  • Medical Receptionist

    3 days ago

    Toronto, ON MR A, Canada Ophthalmology Clinic Full time

    OverviewWe are seeking an enthusiastic front office secretary to join our ophthalmology office. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a friendly demeanor, strong organizational skills, and familiarity with medical...

  • Receptionist

    1 week ago

    Scarborough, Canada DISCOUNT TIRE & AUTO CENTRE Full time

    Receptionist/Administrative Assistant Discount Tire & Auto Centre - Scarborough, ON We are looking for Receptionist/Administrative Assistant. Knowledge of Automotive repairs/Tire & rims sales an asset or willing to be trained. - Answering calls to quote tire and repair prices. - Providing excellent customer service to the needs of customers. - Acting as...

  • Receptionist

    5 days ago

    Scarborough, Canada DISCOUNT TIRE & AUTO CENTRE Full time

    Receptionist/Administrative Assistant Discount Tire & Auto Centre - Scarborough, ON We are looking for Receptionist/Administrative Assistant. Knowledge of Automotive repairs/Tire & rims sales an asset or willing to be trained. - Answering calls to quote tire and repair prices. - Providing excellent customer service to the needs of customers. - Acting as...

  • Receptionist

    1 week ago

    Scarborough, Canada DISCOUNT TIRE & AUTO CENTRE Full time

    Receptionist/Administrative Assistant Discount Tire & Auto Centre - Scarborough, ON We are looking for Receptionist/Administrative Assistant. Knowledge of Automotive repairs/Tire & rims sales an asset or willing to be trained. - Answering calls to quote tire and repair prices. - Providing excellent customer service to the needs of customers. - Acting as...

  • Dental Receptionist

    3 days ago

    Scarborough, Canada Sone Dental Full time

    Sone Dental is looking for a Saturday dental receptionist. Must be friendly, reliable, good with patients, able to do billing, insurance claims recalls, deposits and answer phones. Hours 8:30-2. Please submit a resume. **Job Type**: Part-time Part-time hours: 5.5 per week **Salary**: $16.00-$19.00 per hour **Experience**: - Dental receptionist: 1 year...

  • Dental Receptionist

    3 days ago

    Scarborough, Canada Studio Dental Scarborough Town Centre Full time

    Job Overview: ONLY DENTAL EXPERIENCED CANDIDATES WILL BE CONTACTED **Responsibilities**: - Greet patients and visitors in a professional and friendly manner - Answer and manage incoming calls - Schedule appointments and maintain patient records using electronic medical records systems like Dentrix or Epic - Verify insurance information and process patient...

  • Dental Receptionist

    1 day ago

    Scarborough, Canada Dorset Dental Full time

    Responsibilities: - Greet and welcome patients as they arrive at the dental office - Answer phone calls and schedule appointments using the dental office's phone system - Verify insurance coverage and assist with insurance billing - Maintain patient records and update necessary information - Assist with patient check-in and check-out process - Provide...

  • Medical Receptionist

    2 weeks ago

    Scarborough, Canada Scarborough medical clinic Full time

    Job Overview: We are seeking a skilled and organized Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing excellent customer service and administrative support in a medical office setting. This is a part-time position. **Duties**: - Assist with patient reminders and administrative tasks - Verify healthcard...

  • Receptionist

    24 hours ago

    Scarborough Village, Ontario, Canada Astro Environmental Corp. Full time

    Company DescriptionAstro Environmental Corp, with over 20 years of experience, specializes in heritage demolition, structural and interior demolition, and asbestos removal services. Our strong commitment to safety and sustainability sets us apart in the industry. We provide precise and efficient demolition services for both residential and commercial...