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Host/Hostess/

2 days ago

Langley BC VA M, Canada RICKY'S Murrayville Full time

Responsibilities:

- Greet and welcome guests with a friendly and professional demeanor

- Escort guests to their assigned tables and provide menus

- Assist in seating guests according to seating chart or guest preferences

- Answer phone calls and take reservations or provide information to callers

- Maintain a clean and organized host/host station

- Communicate with servers, kitchen staff, and management to ensure smooth operations

- Handle guest inquiries, complaints, or requests with excellent customer service skills

- Assist in managing waitlists during peak hours

Requirements:

- Previous experience in a restaurant or hospitality setting is preferred

- Familiarity with POS systems and basic computer skills

- Excellent phone etiquette and communication skills

- Strong customer service and guest services skills

- Ability to multitask and work in a fast-paced environment

- Ability to remain calm under pressure and handle difficult situations with professionalism

- Flexibility to work evenings, weekends, and holidays as needed

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned by management. The company reserves the right to revise or change job duties as business needs arise.

Job Types: Part-time, Permanent

Pay: From $17.85 per hour

Benefits:

  • Discounted or free food
  • Flexible schedule
  • On-site parking
  • Store discount

Work Location: In person