Technical Writer

7 hours ago


Edmonton, Alberta, Canada LawDepot Full time

Company Profile:

Join one of the fastest growing companies in Canada LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey

Position Overview:

is currently expanding and looking to recruit a Technical Writer in Edmonton, Alberta. In this role, you will be responsible for creating interactive web products and services that are helpful, easy to understand and a pleasure to use for our 24 million plus yearly visitors. A primary responsibility will be improving the usability of our products by refining the structure and readability of our interactive questionnaires. This is a full-time permanent position, working 37.5 hours per week with opportunities in office or hybrid.

Primary Responsibilities:

  • Develop interactive product questionnaires that customers fill out to create customized legal documents

  • Write and edit text to make the creation of legal documents simple and easy for our users

  • Collaborate with our Legal, Design, Development and QA departments to create powerful, interactive web products that are optimized for conversion

  • Gather and sort through quantitative and qualitative data to determine problem areas and opportunities for improvement across web products

  • Implement best practices and explore the creation of new best practices for web products

  • Utilize internal tools to implement specifications to a high standard

  • Conduct product research and user testing to inform questionnaire improvements

  • Develop innovative strategies for increasing user engagement and retention

  • Continually develop skills by reading and researching about user experience optimization and digital marketing

Knowledge and Skill Requirements:

  • Post-secondary education in Communications, Marketing, Law, Business, Library Science, or other relevant fields

  • Technical writing experience would be an asset

  • Excellent written and verbal communication skills

  • Experience with conversion rate optimization and A/B testing

  • Ability to communicate complicated information in a succinct way that users can understand

  • Understanding of conversion optimization, consumer psychology, and online marketing

  • Ability to effectively provide and receive feedback

  • Self-driven with the ability to work both independently and as part of a team

  • Ability to identify opportunities and suggest new ideas

  • Quality decision making and sound judgement

  • Ability to learn, work with, and troubleshoot various types of technology

  • Knowledge of law and legal matters would be an asset

  • Working knowledge of UX best practices would be an asset

  • Software development knowledge would be an asset

  • Bilingual in French, German or Spanish would be an asset

Why You Should Join the LawDepot Team:

  • Excellent total compensation package

  • Comprehensive health and dental benefits, plus an additional Health Care Spending Account

  • Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)

  • Three weeks paid vacation, plus bonus personal days

  • Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets

  • Company share plan

  • Free catered lunches for the entire office

  • Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)

  • Casual work environment

  • Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)

  • Free and easily accessible parking

  • Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away

  • Hybrid working arrangements for balance between getting work done at home and engaging with others in the office

How to Apply:

Please submit a resume and cover letter online via our Careers page at

We thank all applicants; however, only those selected for an interview will be contacted.


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