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Lead Product Designer

3 weeks ago

Toronto, Ontario, Canada #paid Full time
About Us
At #paid, we're on a mission to empower creators to do what they love—create. Our marketplace connects vetted creators with some of the world's most iconic brands, like McDonald's, Samsung, and Disney, fostering authentic collaborations that drive real business results. We've built a marketplace that solves big challenges in the creator ecosystem, from fair pricing to algorithmic matching and content usage rights, ensuring every partnership is seamless and impactful.
With our proprietary technology and an unwavering commitment to trust and transparency, we're revolutionizing the way brands and creators come together to make magic. Rated #1 for customer support and managed services, #paid is leading the creator marketing space. Through innovative technology and a team of ambitious humans, we're transforming the future of the creator economy.
The Role
As a Lead Product Designer, you will drive design strategy and elevate design maturity at #paid through designing end-to-end solutions that shape the future of the Creator Economy. You'll be responsible for delivering delightful, high-quality, user-centred solutions that balance business and user goals with technical constraints while collaborating closely with the product and engineering partners.  Responsibilities
  • Lead large, scalable, cross-functional projects with minimal guidance in a fast-paced environment
  • Raise the team's bar for craft and collaboration
  • Build trusted partnerships with internal stakeholders 
  • Contribute and enhance our existing design system
  • Conduct quantitative and qualitative research
You're perfect for the role if
  • You have 6+ years of experience designing and shipping high- impact solutions in a product-led organization
  • You're comfortable with ambiguity and can drive projects from zero to shipped with minimal oversight
  • You're comfortable setting a high bar for quality while pragmatically addressing the legacy debt
  • You're a systems thinker with a strong eye for patterns, cohesion, and scalability and connect your work with other initiatives across the company
  • You're comfortable explaining the rationale behind your design decisions and sharing your work early with the appropriate stakeholders
  • You translate ambiguous business goals into clear problem statements tied to measurable impact
  • You identify trade-offs quickly and help teams make informed decisions
  • You have an experimentation mindset and know when to move fast versus when to invest on quality
  • You give clear, actionable, respectful feedback and model healthy feedback loops early and often
  • You're comfortable defining your designs' success metrics for your work validating solutions with users
  • You celebrate failures for the learning they unlock and don't take it personally when a solution doesn't land. Your focus is on what works, not defending what you've created
  • You're comfortable designing for diverse user groups with at times competing needs
  • You stay flexible when priorities inevitably shift and approach conflict with curiosity
  • You have strong visual design skills with an understanding of the latest product design trends
  • You're comfortable contributing scalable reusable components to an existing system
Why #paid
  • We are a group of passionate and thoughtful people working together to fundamentally change the way brands are built while empowering creators to make a living doing what they love
  • We are growing quickly Plus, #paid is the highest-rated platform on the popular G2 Crowd software review website
  • We have all the fun perks you'd expect—flexible vacation policy, competitive vision, dental and health benefits, team offsites and working hubs, and socials (yes, even remotely)
  • We invest in our team members, with L&D budgets and RRSP/401K Matching Programs
  • We are proud of our culture and care about it deeply—we live by our team values and are always trying to make #paid a better company today than it was yesterday
  • We empower learning through meaningful career progression and the autonomy to test new ideas
Equal Employment Opportunity
#paid is an equal opportunity employer and as such, we do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.
We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their best and authentic selves to work.
If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.