Part Time Facility Supervisor, Ajax Community Centre

Department

Recreation & Culture

Affiliation

Non-Union

Compensation Range

$ $51.06

Job Summary

Reporting to the Full Time Facility Supervisor, the Part Time Facility Supervisor is accountable for supervision of the facility, general public and part-time staff. This includes responding to customer enquiries, requests, complaints, or concerns, assigning of tasks to part-time staff, management of emergency situations, and supervision of banquet hall functions to ensure compliance with facility and municipal alcohol policy regulations. The Facility Supervisor is expected to complete appropriate reports (ie: accident/incident, function summary) and monitors energy management controls to ensure customer comfort and assist in achieving facility energy conservation goals.

Job Duties Include

• Supports Corporate Customer Service standards by maintaining an excellent level of customer service through the timely response to feedback and requests for action by customers, resolving issues to the expectations of customers where achievable.
• Administering Town procedures as they relate to addressing accidents/incidents, emergency building evacuation response.
• Assisting Facility Manager/Supervisor with full time Operator schedule coverage (ie: vacation, illness, overtime, etc.).
• Reporting –accident/incident reports, customer feedback.

Qualifications/Skills

• Completion of Grade 12 diploma.
• Minimum 3 years' experience working in a recreation facility/municipal environment in a supervisory capacity and/or a combination of training, education and experience deemed equivalent.
• Current Standard First Aid with CPR C + AED Certification.
• Valid Class 'G' Ontario driver's license with a clear driver's abstract.
• Certified Pool Operator certification.
• Basic Refrigeration certification.
• Effective skills in Microsoft office (Word, Excel, PowerPoint, Outlook).
• Knowledge of recreation database programs (ActiveNet).
• Knowledge of Occupational Health & Safety Act and Regulations.
• Knowledge of Public Pool/Public Spa Regulations and pool/arena operations.
• Self-motivated, positive, confident and approachable.
• Committed to quality customer service and innovation to improve efficiency and reduce costs.
• Excellent Interpersonal skills, mediation and conflict resolution skills.
• Able to work a variety of shifts including days, afternoons and weekends.
• Able to provide a clear Vulnerable Sector Check that is current (completed in the last six months), upon being hired.

Nice to Have

• B-Ticket Refrigeration certification considered an asset.
• Experience working in a unionized environment is an asset.
• Knowledge of building automation systems considered an asset.
• Certified Ice Technician or Safe Ice Resurfacer Operator certification considered an asset.

What is Offered to Staff

• Compensation: We offer competitive pay that reflects the responsibilities of the position.
• Hours of Work: This is a non-union position that works day, evening and weekend shifts and the successful candidate must be available to work up to 24 hours per week.
• Town Perks: The Town offers part-time staff access to an Employee & Family Assistance Program, Health & Wellness Program, Town of Ajax Fitness Centre Combo Membership and a defined pension plan (OMERS pension -).

How to Apply

If this opportunity matches your interest and experience, please click the "Apply" button above and apply by 11:59 p.m. on the closing date:

Are you a current Town of Ajax employee?

If you are a current Town of Ajax, please apply internally through the Jobs Hub app of your Workday account in order for your application to be processed as an internal applicant.

Equal Opportunity Employer

The Town of Ajax is committed to employment equity and building a workplace where all employees feel valued, respected and supported. We welcome applications from candidates of all backgrounds, especially those who have been historically excluded, including Black and Indigenous people, racialized communities, disabled persons, 2SLGBTQIA+ individuals, and others facing systemic inequities. If selected for an interview, you will be provided with an opportunity to indicate your access needs. We are committed to ensuring an accessible and respectful hiring process.

If you would like to request content in an alternate format, please contact Human Resources by emailing

Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.

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