Quality Supervisor

Job Identification

Job Title: Quality Supervisor

Department: Quality

Employment Status: Permanent, Full-Time, Salaried

Location of Job: Tillsonburg, ON

Supervisor Job Title: Regional Director of Quality, North America

Job Summary

At Systemair, we have a passion for indoor air quality. We are constantly striving to provide ventilation solutions that improve health and productivity in an energy-efficient and sustainable manner. Entrepreneurship is in our DNA, and we continue to grow in terms of capabilities, product range, size, sales volume, and market share. We employ and empower people to take initiative and make decisions with the best interests of our customers and team at heart by achieving our goals to be an Employer, Brand, Investment, and Neighbor of Choice. Simply put, we prioritize, simplify, and trust, while committing to accountable behavior and personal responsibility at work and with our neighbors.

Under the direction of the Regional Director of Quality, you will play a pivotal role in maintaining the certification and ensuring compliance with ISO 9001 standards. You will work with various departments to ensure that Systemair products and services meet established standards of quality, including reliability, usability, and performance. As our Quality Supervisor, you will work to identify and resolve quality-related issues while aiming for continuous improvement and customer satisfaction.

With our continued growth, we are searching for a motivated individual who is aligned with our culture and has the essential skills and experience described below to take on this career opportunity.

Essential Duties and Responsibilities

• Develop, lead, and continuously improve the Quality Management System (QMS) to align with Systemair's strategic objectives and global standards.
• Support, manage and lead the quality team and foster a positive and safe work environment.
• Assist the human capital department in people management processes.
• Adhere to safety protocols and guidelines to prevent accidents or injuries and report any safety concerns or incidents immediately.
• Oversee and manage internal and external audits.
• Track and analyze quality KPIs to identify trends and drive cross-departmental improvements.
• Drive cross-functional collaboration to resolve quality issues through structured root cause analysis and corrective/preventive actions.
• Assist with the design and implementation of quality training across the organization.
• Serve as the primary liaison for customer and supplier quality concerns.
• Ensure compliance with ISO 9001 and other applicable standards.
• Lead discovery and implementation of future ISO regulations.
• Standardize quality processes, policies, and documentation.
• Develop and provide regular reports to leadership on quality metrics, risks, and key initiatives.

Skills, Education, and/or Experience

• Education in quality, industrial engineering, or a related field preferred.
• Previous experience in a Quality leadership position or similar role preferred.
• Previous experience with quality standards, software, and documentation preferred.
• Quality-related certifications, e.g. ISO 9001 Foundations and Auditor courses, preferred.
• Previous experience with ISO 45001 and ISO 14001 preferred.
• Familiarity with manufacturing processes, regulations, and market trends.
• Familiarity with Health and Safety guidelines.
• Organizational, analytical, and problem-solving skills required.
• Technical skills required for computers and tablets.
• Able to work proficiently in a team-oriented setting, as well as independently.
• Able to work in a fast-paced environment.

Job Conditions

Physical Demands:

• Prolonged periods of sitting at a desk and looking at a computer.
• Light physical effort – able to lift up to 20lbs at times.
• Sitting, lifting, squatting, pushing, or reaching for intermittent or extended periods.

Work Environment:

• Factory, Warehouse, Distribution Center, Office.
• May be exposed to loud, repetitive sounds from machinery or equipment.
• May use chemicals or other in accordance with MSDS.
• May operate machinery in close proximity or with objects exposed to eyes or face.

The job conditions described here and above are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the position. Proper use of PPE such as safety glasses, closed toe shoes, hearing protection, gloves, face shields and other equipment as designated by the job being performed in a production environment is mandatory. Adherence to Systemair's safety policy is a condition of employment.