Finance Clerk

Department:

Hours Per Week:

Compensation Range:

Closing Date:

Note: Posting comes off at 12:00 AM on Closing Date, with competition closing at 11:59 pm day prior.

At the City of Leduc, our mission is People. Building. Community. We offer a collaborative and dynamic workplace where our values of Teamwork, Service, Respect, and Leadership guide our conduct and contribute to a healthy culture. If you would like to work as part of a progressive organization and enjoy a fast-paced environment, then this may be the opportunity for you.

Permanent, full-time (35 hours/week)
$59, $74,165.00

At the City of Leduc, we deliver essential services that support a thriving, growing community. Behind every service is a team of dedicated professionals who ensure accuracy, accountability, and excellent customer service. Our Finance department plays a critical role in keeping the city running smoothly — and we're looking for someone who takes pride in dependable, detail-focused work to join our team.

We're looking for a Finance Clerk – Utilities who's ready to play a vital role in delivering accurate, dependable utility services for our community. This position is at the heart of how the city manages utility accounts — ensuring residents and businesses are billed correctly, supported consistently, and served with care.

This isn't just a data-entry or transactional role. It's an opportunity to develop strong expertise in utility billing, financial administration, and customer service within a municipal environment. Your work will connect directly to essential services residents rely on every day, from water usage to billing accuracy and account management.

As the Finance Clerk – Utilities, you'll work closely with the Utilities Manager and internal partners across the organization to keep utility accounts running smoothly and efficiently. You'll be trusted with independent responsibilities, clear ownership of your work, and the satisfaction of knowing your attention to detail helps support the City's financial integrity and service delivery.

As the Finance Clerk – Utilities, your work will directly support revenue services while providing clear, professional service to residents and businesses. Additionally, you will:

• Administer residential and commercial utility accounts, including account setup, changes, and closures, ensuring customer information is accurate and complete.

• Load and manage meter read data for each billing cycle, generate utility bills, and ensure billing is issued accurately and within required timelines.

• Review, analyze, and resolve billing irregularities, applying penalties, NSF charges, and supporting payment plan processes in accordance with policies and bylaws.

• Balance utility subledgers and reconcile accounts receivable, deposits, and payment plans to the general ledger and banking files.

• Process utility-related transactions such as deposits, refunds, automatic payment files, and commercial meter adjustments.

• Provide consistent customer service support by phone, email, and in person, explaining billing processes, payment options, and account-related inquiries clearly and professionally.

• Work closely with internal teams including Collections, Public Services, and Tax to support account accuracy, service coordination, and timely issue resolution.

You are detail-oriented, dependable, and take pride in doing things right the first time. You enjoy structured work, established processes, and contributing through consistency and accuracy. You bring:

• A minimum of three (3) years of experience in finance, accounting, billing, or administrative role involving financial data, customer accounts, or transactional processing

• Strong organizational skills and a high level of attention to detail, with the ability to manage multiple tasks and deadlines accurately

• Comfort working with numbers, billing data, and financial records, including reviewing information for accuracy and resolving discrepancies

• Experience providing customer service in a professional environment, with clear, respectful communication in person, by phone, and in writing

• The ability to work independently while collaborating effectively with internal teams and stakeholders

• Basic accounting or financial administration knowledge gained through education or practical experience

• Proficiency with computer systems, including financial or billing software, and the ability to quickly learn municipal systems and processes

Working with the City of Leduc means being part of a team that values reliability, service, and doing the fundamentals well. We're committed to supporting our people in meaningful and practical ways. Here's what you can expect:

• Competitive compensation and a comprehensive municipal benefits package, including pension contributions and wellness supports

• A stable, clearly defined role with direct leadership support and straightforward expectations

• The opportunity to build strong foundational skills in financial administration, billing, and customer service within a municipal environment

• A respectful, collaborative workplace where accuracy, accountability, and teamwork are valued

• A culture that supports work-life balance and values consistent, dependable contribution

• A free annual pass to City of Leduc recreation facilities, including access to drop-in programs

• The successful candidate must provide a current Criminal Record Check at their own expense.

• Please include a cover letter outlining how your experience aligns with this role

If you're looking for a role where your accuracy, consistency, and dedication truly make a difference, we'd love to hear from you. Apply today at and become part of the team that helps keep essential services running smoothly for the City of Leduc.

Competition closes at 11:59 pm (MT) on January 27, 2026.

This competition may be used to fill future vacancies at the same or lower classification level. Due to the high volume of resumes received, we are not able to respond to individual phone calls. We thank all applicants for their interest; however, only those selected for interviews will be contacted.