Assistant Manager, Food

Powered by Passion. United by Purpose. Build for Impact. 

At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as one. 

We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose. 

From the ice to the pitch, the hardwood to the digital arena, we're proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.  

We bring these teams – and world-class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club. 

Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we've invested more than $45 million into Ontario communities -- and we're just getting started.  

This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves. 

So, if you're ready to play with purpose, grow with passion, and win as one, we'd love to have you on our team. 

** We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we're looking for. **

Job Description

12-Month Contract

As a key member of the Scotiabank Arena Food & Beverage team, you will support the leadership of designated areas within the department. Your hands-on approach, teamwork, and commitment to excellence will help ensure MLSE's service and safety standards are met while delivering an exceptional guest experience.

Responsibilities

• Support the Manager and Supervisors in the daily operations of the Food & Beverage department, including Concessions, Beverage, In-Seat Service, and Vending.
• Lead an assigned area during MLSE events, ensuring service standards and operational goals are achieved.
• Supervise and motivate part-time staff to deliver quality service and uphold MLSE standards.
• Assist with the training and development of team members to build strong service knowledge and efficiency.
• Maintain open communication with Supervisors and other Assistant Managers to ensure consistent service across all areas.
• Support compliance with Health & Safety, AGCO, and other relevant regulations.
• Collaborate with other departments to ensure smooth service execution both front and back of house.
• Assist with inventory, sales tracking, and accounting processes, ensuring accuracy and adherence to approved systems.
• Help resolve operational or staffing issues promptly and effectively.
• Promote and maintain MLSE's service standards, policies, and the Collective Bargaining Agreement.
• Foster a "one team" environment and contribute positively to the workplace culture.

Qualifications

• 2+ years of supervisory or leadership experience in a high-volume quick service or restaurant environment.
• Available to work evenings, weekends, and holidays as required.
• Certification in W.H.M.I.S., Smart Serve, ServSafe, NFSTP, or equivalent.
• Experience in a unionized environment is an asset.
• Strong interpersonal and communication skills with the ability to motivate a diverse team.
• Demonstrated initiative, reliability, and ability to perform under pressure.
• Confident working knowledge of MS Office, POS, and inventory systems.
• Practical understanding of industry service principles and etiquette.
• Knowledge of wine, beer, and spirits.
• Professional demeanor with integrity, confidentiality, and discretion.

We're glad you're here. Once you apply, we'll follow up by email, and you can track everything in your Candidate Portal. Want instant updates? Opt-in for SMS notifications to stay in the loop. 

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email This email is only for accommodation requests. Resumes sent to this email address will not be considered.