IT Systems Administrator

About NRT
At NRT, we build more than solutions: we build up each other.

NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our next-generation solutions encompass every aspect of the modern integrated resort, including secure payment systems, AML compliance and reporting tools, credit information and electronic marker services to intelligent and engaging table game platforms, dynamic financial and marketing kiosks, and our completely customizable digital gamification and mobile experiences. NRT has acquired JOINGO, a revolutionary resort app engagement platform dedicated to unifying guest experiences, offering a seamless experience from booking to checkout through App Builder, which has more than 100 third-party integrations which are unmatched in the industry. Our strategic partnerships have resulted in the most convenient, reliable, and secure omni-channel payment ecosystem in the industry. Our collective solutions are used by casinos, race and sports operators, lotteries, banks, and retailers-- globally-- to dazzle their guests.

We're dedicated to building a better future for all, including environmental initiatives designed to reduce our carbon footprint. Some of our actionable initiatives include utilizing green energy, digitizing our internal processes, and implementing our unique cashless solutions.

NRT believes in the value of connection and community. We believe that our diversity in skills and background make us a unique and formidable culture. Additionally, we believe in encouraging the growth of individual development, and recognize that our success depends on developing each other. We know that to be the innovative FinTech leader that we are, it's all hands on deck. NRT knows that to stand firm, we need to stand together.

Our innovative products and success allow us to reward you with competitive salaries, paid time off, individual growth plans, community sharing, collaboration, Health Benefits (including medical, vision, dental, EAP, etc) and more. NRT has metrics designed to get you to where you want to be in your career, and we are your biggest advocate for professional development. We provide training, product knowledge demos, tiered-lever skill building, development workshops, teambuilding exercises, webinars, collaboration, and more. Joining NRT is more than a job: it's an opportunity to grow and discover.

To learn more about who we are and what we do, visit our website at

Reporting to the Principal Enterprise Architect, the
IT
Systems Administrator
will:

Major Responsibilities

• Acting as tertiary contact and providing third level support, advice, and assistance to NRT staff and its stakeholders in the use of a variety of infrastructure systems (e.g., Servers, Storage Area Networks, Hyper Visors, Windows, Linux, etc.) to optimize effective use of technology throughout the organization.
• Determining the extent of problem(s), deciding on appropriate action, and setting priorities for responding to client requests for services to ensure that program operations are not adversely impacted.
• Participating on project teams as required and conducting special projects related to information technology at the request of the Sr. Manager, IT Operations such as supporting project teams in defining project needs, benefits, and technical strategy; researching & developing parameters within the project life cycle; providing technical analysis and design services; and support of operations staff in executing, testing and rolling-out the solutions. Participation in projects is focused on smoothing the transition of projects from project staff to production staff by performing operation activities within the project life cycle.
• Maintaining the following systems: Windows & Linux systems infrastructure; Windows and Application systems that support Asset and Configuration Management. This includes SA engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.
• Researching and recommending innovative, and where possible automated approaches for system administration tasks. Identifying approaches that leverage NRT resources and provide economies of scale.
• Work closely with other IT disciplines to ensure the current server and storage infrastructure is scalable, flexible, and sustainable to provide enterprise services to NRT's customers.
• Repairing and recovering from hardware or software failures including coordinating and communicating with impacted stakeholders.
• Other responsibilities and duties assigned at the discretion of the Sr. Manager, IT Operations

Knowledge And Qualifications

• Excellent knowledge and expertise in supporting client needs in a complex technological environment (e.g., server, storage, information systems security, applications implementation, and maintenance).
• Demonstrated expertise in operating within an infrastructure technology environment that is highly available (N+1+B).
• Excellent working knowledge of business hardware and software applications (e.g., Windows, Linux, VMWare, VEEAM, Dell, HP, Azure, AWS, etc.) to analyze/resolve technology problems and provide effective client support services.
• Excellent knowledge of current server hardware, TCP/IP networks, Hypervisors, Storage Area Networks, IaaS, Full Lifecycle Management Systems, software applications, databases and software and hardware architecture to provide advice and assistance in the implementation of new/upgraded systems enhancements.
• Good knowledge of current and emerging industry technology practices, standards, development tools, access, and usability to ensure NRT benefits from leading advances in the IT field.
• Strong knowledge of systems design and development to provide meaningful input into hardware/software acquisitions and to analyze complex systems problems and develop viable solutions to address them.
• Strong knowledge of all aspects of TCP/IP, DHCP, DSN, SMTP, RADIUS, etc.
• Good knowledge of information technology systems and networks normally acquired through a university degree or college education in computer science and/or information management or equivalent education and experience.

Skills And Abilities

• Relevant industry certifications (Microsoft, Linux, AWS, ITIL, PMI)
• Demonstrated system administration experience, normally acquired through ten plus years' experience.
• Strong problem-solving skills. Position deals with a variety of problems and sometimes must decide which answer is best. The question/issues are typically clear and require determination of which answer (from a few choices) is the best. Decisions normally have a noticeable effect department-wide and company-wide, and judgment errors can typically require one to two weeks to correct or reverse.
• Ability to interpret and/or explain information for non-technical staff, which involves terminology or concepts not familiar to many people. Regularly provide advice and recommend actions involving complex issues. May resolve problems within established practices.
• Ability to work flexible work hours if required. Responsibilities sometime require weekends and sometimes with little advanced notice.
• Experience in migrations/upgrades (Servers, Server Clusters, IaaS, Hypervisors, Storage and Networks).
• Experience with disaster recovery planning, testing, and implementation.
• Must have excellent written and oral communication skills and experience in a highly technical role with field implementation experience.
• Experience using scripting tools such as PowerShell, BASH scripting, and Python.
• Experience with PCI, SOC2 Type 2 compliance & data privacy practices and laws.

This is an existing vacancy. The base salary range for this role listed is based on market indicators to determine compensation, and an offer will consider various factors including experience, qualifications, skills, and training. Our comprehensive and competitive benefits package includes medical, dental and vision insurance for employees and their family, paid time off, and a variety of other perks.
NRT is an equal opportunity employer and does not use AI within its hiring process in most cases. In a case where AI is utilized to assess a candidate during the process, an advanced notice will be provided. It is NRT's policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job. NRT does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law. NRT welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
NRT would like to thank all applicants for applying, but only those applicants best suited for the position will be contacted.