Director - Show Quality

Director - Show Quality
Artistic Support

Full-Time/Permanent Position
We have a place for individuals with a distinct penchant for ensuring the smooth operation of our shows and events, for conceiving remarkable products, for putting their ingenuity at the service of their team, and for contributing to the enhancement of their expertise and the development of exceptional practices. Cirque du Soleil Entertainment Group relies on an ever more creative and collaborative approach to work in order to constantly push back the limits of the imagination

THE ROLE
As the
Quality Director – Shows
, you will play a strategic leadership role in safeguarding and elevating the artistic and operational quality of Cirque du Soleil's live performances. In partnership with the Senior Director – Show Quality, you will oversee the planning, governance, and operational execution of artist performance standards across all shows. You will be the voice and will represent show quality in any given circumstance. You'll oversee a team that support and provide services to all artists passing through our International Headquarters (IHQ) - ensuring every artist is prepared to deliver excellence on stage.

Your Responsibilities Will Include
Show Quality Leadership & Governance

• Partner with the Senior Director – Show Quality to define and implement governance frameworks and performance standards for shows worldwide.
• Ensure consistent application of quality principles across artist performance, coaching, costumes, and performance medicine.
• Align departmental strategy with broader organizational goals and creative direction.
• Define, own and be accountable to the budget, timeline and execution of show refreshes.
• Guardian of Show quality on refreshes, show evolution and creative development.
• Centralize all requests from the Shows to Réserve Conceptuelle, challenge ADs and act as first approver.
• Manage resources that are affected to refreshes and show evolutions.
• Build and prepare refresh business cases with impact analysis.
• Following the decision of a show evolution, plan and execute the evolution.
• Oversee the work of the conceptors;

Operational Oversight

• Oversee operations related to artists transiting through IHQ for training and development, including timelines, resource planning, and program delivery.
• Lead planning and coordination of training capacity in collaboration with key departments (Coaching, Performance Medicine, Casting, etc.).
• Ensure optimal scheduling and use of internal facilities and personnel to support artist development and show readiness.

Team Leadership

• Manage and develop a multidisciplinary Show Quality team: supervise, coach, and support direct reports to foster growth and excellence.
• Promote a culture of collaboration, accountability, and continuous improvement.

Budget & Resource Management

• Manage departmental budget, including forecasting, tracking, and reporting of expenses.
• Ensure effective allocation of human and material resources across all projects and priorities.
• Monitor performance against budget and adjust resource deployment as needed.

Cross-Departmental Collaboration

• Work closely with departments such as Performance Medicine, Coaching, Casting, and Show Management to coordinate workforce planning and project assignments.
• Act as a liaison between IHQ and show teams to ensure alignment on standards, expectations, and support needs.

What We're Looking For

• Minimum 8–10 years of leadership experience in live entertainment, theatre, circus arts, or related fields.
• Proven track record in managing multidisciplinary teams in fast-paced, high-performance environments.
• Strong expertise in budget management, resource planning, and operational execution.
• Demonstrated ability to lead with both artistic sensitivity and business acumen.
• Excellent organizational, communication, and problem-solving skills.
• High degree of adaptability, resilience, and ability to manage ambiguity in a creative environment.
• Bilingual (French and English) – oral and written proficiency required.

Create with us
Our Employer Proposition Stands Out. Here's An Overview

• An inclusive work environment based on team experience;
• Access to an individual office on the days you come to the Montreal Studio, a stimulating environment that will allow you to put all your creativity to good use;
• Professional growth focused on high-quality projects to propel your career, as well as personalized support tailored to your professional ambitions;
• Group insurance, retirement savings and other benefits that we'll be happy to introduce to you;
• A culture focused on the development of equitable practices and rallying events.

As a proud ambassador of equality in employment, Cirque du Soleil Entertainment Group is committed to eliminating discrimination based on age, skin color, origin, religion, gender, gender identity, sexual orientation and neurodiversity. Neutral and inclusive language is now preferred for job postings.
Throughout the recruitment process, accommodation is provided for candidates who require it.