Bilingual Customer Service Representative

2 weeks ago

London Canada Metropolitan Area Godspeed Group Full time

Job Description:
We're excited to support our client in hiring a
Bilingual Dealer Support Representative
to join their London team.

This full-time, permanent role is perfect for someone who
thrives in a fast-paced customer service environment
and enjoys working closely with dealers to support orders, inquiries, product certificates, and day-to-day transactions.

The successful candidate will be
bilingual in French and English, highly organized, detail-oriented, and confident navigating systems such as Microsoft Office (SAP experience is a bonus).

This is a fantastic opportunity to build your career with a reputable, industry-leading company that offers competitive pay, exceptional employer-paid benefits, and a supportive workplace culture. If you're looking for your next long-term role with incredible growth potential, this could be the perfect fit.

Job Location: Fully on-site role, based in London, ON

Job Type: Permanent.

Compensation: $47,500 - $53,500 annually to start + 100% paid benefits + annual personal spending account + paid holiday shutdown period between Christmas + New Years

Key Responsibilities:

  • Process dealer orders with accuracy and efficiency.
  • Manage dealer-related transactions and inquiries — including shipment tracking, price adjustments, stock corrections, and business-to-business system navigation.
  • Handle product certificate redemptions and apply credits to dealers.
  • Assist with parts lookups and perform various data-entry tasks.
  • Carry out additional dealer-related transactions and tasks as required.

Requirements/Qualifications:

  • Minimum 2 years of experience within a customer-service role.
  • Proficiency in
    both
    English and French.
  • High school diploma or equivalent required.
  • Strong organizational and time-management skills, with the ability to prioritize effectively and meet deadlines in a busy environment.
  • Ability to stay focused and maintain attention to detail in a fast-paced workplace.
  • Proficiency in Microsoft Office; experience with SAP is a plus.
  • Excellent customer service and interpersonal skills, along with initiative, adaptability, and versatility.

Apply Today

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