Customer Service Representative

2 days ago

Vancouver, British Columbia, Canada Premier Graphics Inc. Full time US$40,000 - US$70,000 per year

Customer Service Representative – Premier Graphics Inc.

If you're checking out Premier Graphics, you already get it—we're a team that cares about what we make, how we treat people, and how we show up for each other to make sure our customers are taken care of. We specialize in graphics, fleet, and wayfinding solutions across Western Canada, and our work is backed by certified 3M expertise and a reputation for reliability.

Now we're looking for the right person to join us on the front line of that experience:
a Customer Service Representative who is simply a great human and a good teammate
.

What You'll Do

You'll be the first point of contact for customers reaching out to Premier Graphics—whether it's new Office Graphics, Signage or a simple question about timelines. In this role, you'll:

  • Handle daily customer interactions with professionalism and genuine care
  • Troubleshoot issues and help steer customers to the right solutions
  • Support the design and production teams by keeping communication clear and organized
  • Make sure customers feel supported from first contact through project completion

This is an
on-site
, full-time position. We work closely together, and the person in this role becomes a key link across the company.

Who You Are

We don't need perfect. We need solid. Someone who shows up, communicates well, and wants to be part of a great team that takes pride in doing amazing work.

You should have:

  • Proven customer service experience
  • Strong communication—written and verbal
  • A naturally organized way of working
  • A genuine desire to help people and build long-term relationships
  • The ability to collaborate with a tight, fast-moving crew
  • If you're the kind of person who treats customers with respect, supports your teammates, and enjoys being part of a growing company in the graphics industry, you'll fit right in.

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