Systems Quality Specialist

LMI Technologies, recognized as one of Canada's Best Workplaces, is a medium-sized technology company built on a culture of openness, respect and professional excellence. At LMI our staff work passionately toward the common goal of designing and delivering innovative 3D machine vision solutions to OEMs and System Integrators. Our customers rely on our cost-effective 3D sensor technologies that deliver the best results in even the most challenging 3D inline inspection applications.

As a Systems Quality Specialist, you will be a key hands-on expert within our Apps/Tech team, reporting to the Software Team Lead. You will be a true advocate for the end-user, ensuring our software is rock-solid before it reaches our customers.

This is a hybrid role for a pragmatic, detail-oriented quality professional who excels at finding complex, elusive bugs. The ideal candidate is an expert Systems Quality Specialist who takes initiative to automate testing using Python scripting, leverages network analysis tools, and uses AI tools effectively to make their testing more powerful and efficient.

You will join a balanced team, collaborating closely with developers to guard our product quality.

Core Responsibilities

Quality Assurance & Test Execution:

• Triage, validate, and reproduce reported issues; clearly document bug reports and verify fixes from the development team, sending work tickets back to development when necessary.
• Design, execute, and maintain comprehensive test plans for our front-end software, SDKs, and backend features.
• Become a subject matter expert in testing our complex industrial control protocols (e.g., Modbus, PROFINET, Ethernet IP) to ensure seamless integration on factory floors.
• Act as the team's network specialist, using tools like Wireshark and TCPdump to analyze network packets, diagnose communication flaws, and find bugs that others can't.
• Proactively develop and maintain Python scripts to automate stability, performance, and data validation tasks.
• Leverage modern AI tools and techniques to enhance testing effectiveness and efficiency.

Collaboration & Process:

• Work closely with developers to understand new features, identify risks, improve test coverage, and reduce "escape bugs."
• Demonstrate strong ownership, driving complex testing projects to completion.
• Mentor other team members and lead peer reviews on test plans and bug reports.
• Proactively contribute to and implement continuous improvement initiatives in our QA processes.

What You Need to Be Successful (Qualifications)

Must-Have Qualifications:

• Extensive (5+ years) professional experience as a Quality Analyst for a complex hardware/software product.
• Bachelor's Degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• Strong Python scripting skills used for test support, data validation, or creating automation tools.
• Solid understanding of networking fundamentals (TCP/IP, packet flow).
• Direct, hands-on experience with network analysis tools like Wireshark.
• Direct experience testing and debugging industrial control protocols (e.g., Modbus, PROFINET, Ethernet IP) OR similar complex communication protocols.
• A meticulous, proactive, and collaborative mindset.
• Ability to work our hybrid schedule (a consistent 3+ days per week) from our Burnaby, BC office.

Please Note:

• This role does not require C/C++ or C# development skills.
• This is not a pure Software Development Engineer in Test role focused on building and maintaining automation frameworks from scratch.
• This is not focused on CI/CD pipeline management or DevOps.

Preferred Qualifications (Assets):

• Network certification (e.g., CompTIA Network+, CCNA) is a major plus.
• Experience in metrology, 3D vision, industrial automation, or a related field.

What We Offer

• Health Benefits: Full health care coverage (with 100% paid premiums) including dental, vision, and drugs for you and your family.
• Financial Perks: A competitive Profit Sharing Program, a Group Retirement Savings Plan, and a monthly internet allowance depending on the location.
• Work-Life Balance: We support a healthy balance with hybrid work arrangements, flextime, and generous paid time off.
• Growth & Development: An annual Education Support Program for training and professional growth, plus annual performance reviews and Lunch & Learns.
• Enjoy free healthy snacks and drinks, team-building budgets, tenure awards, and our official "May the 4th" (Star Wars Day) company holiday
• Access to an on-site fitness facility, tennis/basketball court, and company-wide wellness challenges.
• This is a hybrid position based out of our Burnaby, BC headquarters. To support our collaborative model, preference will be given to local candidates.
• Please note that financial relocation assistance and immigration sponsorship are not available for this position.

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