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Learning & Development Program Lead

2 days ago

Calgary, Alberta, Canada Alberta Electric System Operator Full time

The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta's interconnected power grid and also facilitate Alberta's competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results.

Job Description

If you are a current AESO employee or contractor, please view openings and apply through our internal site at

Workday

.

Reporting to the Director, People & Culture, the Learning & Development (L&D) Program Lead plays a key role in leading the assessment and design of AESO's Internal and External Training Programs. This role works collaboratively to support the Transformation Management Office and Market Participant Readiness to ensure the program meets the learning needs of current and prospective Market Participants in Alberta's electricity industry.

This full-time opportunity offers a competitive salary, and a variable pay program. We also have paid vacation and flex time, health and dental benefits, mental health support, a defined contribution pension plan, and learning and development opportunities as part of your overall compensation package. We support a hybrid work environment, where the team is in the office on Tuesdays, Wednesdays, and Thursdays. Mondays and Fridays are flexible for where you work best.

Key Aspects:

  • Collaborate with subject matter experts to assess and define learning needs for Market Participants within Alberta's electricity industry.

  • Establish clear success metrics and evaluation criteria for the Market Participant Training Program.

  • Identify effective strategies to reach required audiences and ensure equitable access to learning for participation in Alberta's new market.

  • Design a holistic Market Participant Training Program to prepare Market Participants for Alberta's redesigned electricity market.

  • Develop a project plan to manage the design, development, and implementation of the External Training Program.

  • Ensure the training programs, internally and externally, support overall Market Participant readiness.

  • Ensure the training program aligns with the Transformation Management Office's change management strategy.

  • Collaborate with the Learning & Development team to strengthen SME and trainer capabilities and develop high-quality training materials.

  • Partner with instructional designers and subject matter experts to define audience-specific learning outcomes and design appropriate learning solutions.

  • Track, manage expenses, and report on time for the Market Participant Training Program.

A combination of these experiences and qualities will support your success in this role:

  • Post-secondary degree/diploma required.

  • Certificate in Workplace or Adult Learning, or equivalent.

  • 10 or more years in corporate learning and development OR an equivalent combination of education and experience.

  • Demonstrated experience designing and executing strategic, complex learning program plans.

  • Strong, proven project management capabilities.

  • Proven leadership in the development and execution of organization-wide learning programs.

  • Demonstrated success delivering large-scale system implementation learning initiatives.

  • Solid knowledge of adult learning principles, program planning, and instructional design methodologies.

  • Strong critical thinking skills with the ability to apply creative problem-solving approaches.

  • Ability to perform effectively under pressure, manage competing priorities, meet deadlines, and drive projects to completion.

  • Hands-on experience with the Articulate 360 software suite.

  • Experience using Adobe Creative products or comparable design tools.

  • Background in the utilities industry considered an asset.

Application deadline: February 14, 2026

LI-Hybird

If you are contacted for a pre-screening and/or interview, please advise of any accommodation measures required to enable you to fully participate. Information received relating to accommodation measures will be addressed confidentially.

The Alberta Electric System Operator is unable to accept unsolicited agency resumes.

The Alberta Electric System Operator, and its members, officers, employees and agents (collectively, the "AESO") is committed to protecting personal information provided to it. When you submit your personal information to the AESO for the purpose of pursuing employment with the AESO, the collection, use and disclosure of personal information is in accordance with the provisions of the Protection of Privacy Act (POPA) of Alberta.

As noted, the AESO is mandated to maintain the safe and reliable operations of the provincial power grid. As part of meeting its obligations, the AESO may require the successful candidate to undergo a criminal background check for the position. This collection of personal information for the purposes of a check will be conducted in accordance with Section 4 of POPA.