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Field Service Technician
2 weeks ago
Job Overview
We are seeking a skilled and motivated Field Service Technician to join our team. This role involves providing on-site technical support, maintenance, and repair services for our clients' equipment and systems. The ideal candidate will have strong problem-solving abilities, excellent communication skills, and a commitment to delivering exceptional customer service. This position offers opportunities for professional growth and the chance to work in diverse environments across various industries.
Duties
- Install, troubleshoot, and repair equipment at client sites to ensure optimal performance
- Conduct routine maintenance and inspections to prevent equipment failures
- Respond promptly to service calls, diagnose issues accurately, and implement effective solutions
- Provide technical guidance and training to clients on equipment operation and safety procedures
- Maintain detailed service records, including work performed and parts used
- Collaborate with the support team to improve service processes and customer satisfaction
- Adhere to safety protocols and company policies during all field activities
Experience
- Prior experience in technical repair, maintenance, or related field service roles is preferred, 1 year.
- Knowledge of electrical, mechanical, or electronic systems is advantageous
- Excellent troubleshooting skills with the ability to diagnose complex issues efficiently
- Ability to work independently in various environments and adapt to changing schedules
- Valid driver's license with a clean driving record is required
- Ability to handle 5 ton truck
- Nice-to-have skills include familiarity with specific equipment or systems relevant to the industry, as well as certifications such as HVAC, electrical, or mechanical licenses
- Knowledge of HACCP and SQF best practices
This position requires a dedicated professional committed to quality workmanship and outstanding customer support. Candidates should be proactive, detail-oriented, and eager to contribute to a dynamic team environment.
Job Types: Full-time, Part-time
Pay: $25.00-$35.00 per hour
Expected hours: 35 per week
Benefits:
- Extended health care
- Flexible schedule
- Life insurance
- Mileage reimbursement
- On-site parking
- Profit sharing
- Wellness program
Experience:
- Mechanical knowledge: 1 year (preferred)
Work Location: Hybrid remote in Calgary, AB
