Recreation Manager

Title:
Manager, Activities & Recreation

Reports to:
Director, Rooms

Job Type:
Seasonal, Full Time

Location:
Inverness, Nova Scotia, B0E 1N0

The Cabot Collection

Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S., including: Cascata Golf Club and Serket Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana.

Cabot continues to cultivate a legacy of excellence, providing guests and homeowners with exclusive access to bespoke, destination-inspired experiences and a commitment to exceptional service across its luxury residential and boutique resort offerings.

Cabot Cape Breton

Located along the coast of Cape Breton, Nova Scotia and nestled between the Atlantic Ocean and the picturesque town of Inverness, Cabot Cape Breton is an unrivalled destination offering one of the best resort experiences in Canada. Featuring 46 spectacular holes—including Cabot Links and Cabot Cliffs, two 18-hole layouts ranked among the world's top 100 courses, and The Nest, an 11-hole par-3 course—Cabot Cape Breton offers a rare chance to experience golf as it was meant to be played: on firm, sandy turf, with the ocean breeze shaping every shot. With award-winning accommodations at Cabot Links Lodge, upscale Golf Villas, luxury homes, and exquisite dining options, Cabot Cape Breton is intended to excite and inspire at every turn.

If you join our team, you will live our values:

Confidence, Authenticity, Humility, Warmth

Position Overview

Cabot Cape Breton is seeking an enthusiastic and experienced Recreation Manager to develop and oversee our premier outdoor activities, including Tennis, Axe Throwing, Archery, Kayaking, Hiking, Highland Off-Roading, as well as contracted excursions including Whale Watching, Fly-Fishing, Deep-Sea Fishing, Catamaran Tours, Cultural Events, Whisky Tours, and more. This role requires a dynamic leader with a passion for outdoor recreation, a commitment to safety, and the ability to deliver unforgettable guest experiences. As the Recreation manager, you will manage daily operations, lead guided tours and activities, work with a team of recreation staff, and ensure all activities exceed guest expectations while maintaining the highest safety standards.

Key Responsibilities

• Supervise and inspire a team of recreation professionals, ensuring they are well-trained, motivated, and aligned with the resort's values.
• Schedule and coordinate staff to ensure seamless operation of all activities, adjusting as needed to accommodate guest demand and staffing needs.
• Serve as the face of the resort's recreational offerings, interacting with guests to provide expert guidance, personalized recommendations, and a warm welcome, as well as personally deliver guided tours and experiences as needed.
• Proactively address guest feedback and concerns, resolving issues swiftly to maintain a high level of guest satisfaction.
• Uphold and enforce stringent safety protocols across all activities, conducting regular safety briefings and equipment checks.
• Ensure that all recreation areas and equipment are maintained to the highest safety and operational standards, coordinating repairs and replacements as needed.
• Collaborate with colleagues and stakeholders to design and implement innovative programs that attract and engage a diverse range of guests, from beginners to seasoned enthusiasts.
• Continuously evaluate and refine existing activities to keep the offerings fresh, exciting, and aligned with guest preferences.
• Oversee the daily operations of the recreation department, ensuring that all activities are executed flawlessly, and facilities are impeccably maintained.
• Manage inventory of equipment and supplies, ensuring availability and readiness for all activities.
• Assist in developing and managing the recreation department's budget, tracking expenses, and contributing to revenue-generating initiatives.
• Monitor and report on financial performance, identifying opportunities for cost savings and revenue enhancement.
• Mentor and develop team members, providing ongoing training and professional development opportunities to foster growth and expertise.
• Lead regular team meetings to align on goals, share feedback, and celebrate successes.

Qualifications

• Bachelor's degree in Recreation Management, Hospitality, or a related field is preferred.
• Proven experience in a supervisory or managerial role within a recreation or outdoor activities setting, with a strong emphasis on guest service and safety.
• In-depth knowledge and passion for outdoor recreation, particularly hiking, fishing and guided activities.
• Exceptional communication, organizational, and leadership skills.
• Flexibility to work varied hours, including evenings, weekends, and holidays.
• CPR and First Aid certification required.

Preferred Qualifications And Skills

• Energetic, enthusiastic and self-motivated
• Must possess excellent emotional intelligence, interpersonal and communication skills.
• Minimum 2 years of Hotel Managerial leadership experience.
• Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results.
• Strong people management skills, including coaching, motivating, delegating, scheduling, and relationship-building.
• Computer literacy required in Property and Golf Management systems and Microsoft Office
• Strong organizational and administrative skills
• Hotel/hospitality Management Diploma/Degree an asset
• Experience in special events and event planning an asset

Working Conditions

• Work in both office spaces and outdoor recreational areas.
• Work outdoors in varying environmental conditions such as heat, cold, rain, and wind.
• Operate vehicles and equipment for several hours at a time in various weather conditions.
• Involves walking, standing, and handling equipment.
• Ability to lift and carry equipment, supplies, and materials, which may weigh up to 50 pounds or more.
• Basic first aid and CPR skills are often required, with the ability to perform these tasks if needed.
• Capability to respond quickly and effectively in emergencies.
• Familiarity with the technical aspects of recreational equipment, such as maintaining and troubleshooting issues with archery targets, firearms, and axe-throwing setups.
• Based on the nature of our business and the service we provide to our guests; to work with us, you must consent to a criminal background check as a condition of employment and an additional criminal background check every two years.