Technical / Solution Architect

2 days ago

Markham, Ontario, Canada Insight Global Full time

Technical / Solution Architect

Location:
Hybrid | Greater Toronto Area

Term:
~7-12 Month Contract (strong likelihood of extension)

Environment:
Regulated / Pharmaceutical

About the Role

Insight Global is seeking a Technical / Solution Architect to support enterprise system upgrades within a regulated pharmaceutical environment. The role will focus primarily on a LIMS (LabWare) technical upgrade, with additional support across SAP ECC, quality systems, and content management platforms.

This role partners closely with internal application teams and external vendors to assess the environment from a technical architecture perspective and support execution activities including system sizing, infrastructure planning, data conversion, integrations, and cutover planning.

The Architect will help ensure upgrades are delivered with minimal risk to manufacturing, quality, and shipping operations. This is a hands-on technical role, supplementing internal teams during project delivery while long-term system ownership remains internal.

Key Responsibilities

Technical Architecture & Delivery

  • Assess the LIMS program from a technical architecture perspective
  • Support system sizing, infrastructure considerations, and environment readiness
  • Guide data conversion and cutover planning from a technical standpoint
  • Ensure the upgrade is designed and executed in a way that is supportable long-term

LIMS & Enterprise Application Support

  • Provide technical support for a
    LabWare LIMS upgrade
    in a customized environment
  • Work closely with internal teams and external vendors supporting LIMS
  • Contribute to technical upgrades across enterprise platforms including:
  • SAP ECC (including Sterling EBI Integrator, IAG / Segregation of Duties, service packs)
  • QMS platforms (TrackWise)
  • Content platforms (OpenText Content Server)

Cross-Functional Collaboration

  • Act as a
    technical liaison
    between:
  • Internal functional application owners
  • Technical teams and external partners
  • Translate functional needs into technical considerations and vice versa
  • Partner closely with the internal team, who will continue to own design post-implementation

Risk, Stability & Improvement

  • Identify technical risks related to infrastructure, data, and cutover
  • Ensure solutions are efficient, compliant, and fit for purpose
  • Provide recommendations for improvement without introducing unnecessary complexity

Must Have

  • Experience supporting major system upgrades in pharmaceutical or regulated environments
  • Strong hands-on technical architecture background
  • Ability to bridge functional and technical teams
  • Experience with:
  • SQL Server / database administration
  • Data management
  • Security considerations
  • Comfortable working within change-controlled, validated environments

Nice to Have

  • L
    abWare / LIMS experience, especially upgrade projects
  • Experience with customized LIMS environments
  • Exposure to C or C-like languages (used in LIMS customizations)
  • Experience supporting large-scale enterprise system upgrades in pharma

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