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Project Delivery Program Manager

1 day ago

Toronto, Ontario, Canada NTT DATA North America Full time

Req ID:

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Project Delivery Program Manager to join our team in Toronto, Ontario (CA-ON), Canada (CA).

We are seeking a highly skilled Project Delivery Program Manager with a proven track record in infrastructure, SaaS, discovery, and upgrade project delivery. This role requires exceptional communication skills, as the candidate will serve as the primary onsite contact with the customer and a key liaison to the PDO team. The ideal candidate will have a strong understanding of IT project management principles, processes, cost management, and vendor management.

Key Responsibilities:

  • Lead and manage large-scale, high-complexity global project teams.
  • Execute oversight support for projects, guiding cross-functional teams.
  • Manage the Project Startup Assurance process and provide assistance throughout the project lifecycle, including initiation, risk assessment, execution, and review.
  • Perform Portfolio Lead and Project Manager Talent Pool maturity assessments.
  • Champion and implement project management standards and value both internally and externally.
  • Provide effective performance reporting to clients and company management.
  • Develop and implement corrective action plans as needed.
  • Ensure project controls are in place to monitor performance.
  • Support sales and proposal activities with expertise in demand planning, cost estimation, FinOps, and risk management.
  • Coordinate sharing of leveraged resources among projects.
  • Lead process improvement task forces.
  • Mentor Portfolio Leads and Project Managers for quality improvements.

Basic Qualifications:

  • Minimum of 12 years of relevant experience in project management.
  • Bachelor's degree or an equivalent combination of education and work experience is required; a graduate degree is preferred.
  • Expert proficiency in project management information systems and tools.
  • Must be able to travel 25% onsite to our client in Tiverton, ON.

Preferred Qualifications:

  • Exceptional facilitation and communication skills.
  • Proven experience in conflict resolution, vendor management, and negotiation techniques.
  • Ability to lead and mentor teams, enhancing their skills and project outcomes.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use and email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

NTT DATA endeavors to make  accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at  This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.