Loss Prevention Asset Protection Manager

Not just a job…

a community

a partnership

a team

You'll experience them all at London Drugs. As one of Canada's most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team Our state-of-the-art Loss Prevention Department currently has the following opportunity in our Richmond, BC Head Office:

Loss Prevention Asset Protection Manager

As a senior member of the Loss Prevention Management team, the Asset Protection Manager ensures all physical security plans, equipment, and systems are effectively deployed and maintained to meet company Loss Prevention objectives.

This role leads the Asset Protection team, focusing on security design, product protection, and the physical security (locksmith) shop. The Manager ensures appropriate security postures and the effective planning, deployment, and maintenance of physical security programs.

Roles and Responsibilities:

• Protect all company assets and reduce losses through proactive strategies and system oversight.
• Maintain confidentiality of sensitive information and ensure compliance with privacy and regulatory standards.
• Lead and support the Asset Protection team, including hiring, training, scheduling, and performance management.
• Oversee the deployment, maintenance, and auditing of physical security systems, fire and life safety devices, and tactical merchandising solutions.
• Conduct and lead formal risk assessments, audits, and follow-ups to ensure program effectiveness and compliance.
• Manage vendor relationships and monitor performance related to physical security equipment and services.
• Approve and manage expenditures within authorized limits for security-related purchases and services.
• Maintain accurate records, complete payroll and administrative tasks, and ensure documentation meets company standards.
• Represent Loss Prevention objectives in interdepartmental meetings, construction projects, and industry events.
• Ensure open communication across all levels of management and staff.
• Respond to after-hours emergencies, alarm calls, and security incidents as required.
• Carry keys, access cards, and codes to attend and open select locations during emergencies.
• Travel to company locations or industry events as needed.
• Stay current on security technologies and innovations through industry engagement.
• Carry out all assigned tasks or additional duties as directed by the General Manager, Loss Prevention.

The successful candidate should possess the following:

• Excellent analytical, interpersonal, and communication skills.
• Ability to take charge, stay calm, and respond with good judgment in emergency situations.
• Demonstrated ability to work under strict confidentiality and remain objective.
• Highly organized with the ability to adapt to change and shifting priorities.
• Intermediate general computer skills (Windows, Microsoft Office, Outlook, PowerPoint) ability to use AutoCAD is an asset.
• Able to read and interpret blueprints, hardware specifications, and security system designs.
• Deliver a positive and professional leadership style.
• Strong leadership and delegation skills with a focus on team performance.
• Strategic thinker with experience in risk analysis and budget-conscious planning.
• Strong critical thinking skills

EDUCATION & KNOWLEDGE:

• Formal physical security or construction industry education or a combination of education and experience that yields the required knowledge, strengths, and skills.
• Knowledge of retail and commercial security practices, loss prevention strategies, and relevant criminal code sections.
• Experience managing security systems, conducting risk assessments, and implementing physical security programs.
• Strong understanding of security assessment and systems design process.
• Knowledge of commercial construction process, codes pertaining to security and life safety systems, industry standards for physical security design in a retail setting.
• Knowledge of security use of architectural hardware, intrusion systems, fire alarm systems, video surveillance, access and key control, asset tracking, and perimeter protection.
• Understanding security best practices, industry standards for security design, common commercial security measures, construction practices and applicable codes and regulations.
• Experience with deploying security in support of retail and commercial operations and facilities is preferred.
• Provincial security worker license with ability to obtain licensing in any province as required.
• Familiarity with security-related licensing and regulatory requirements.
• Industry certifications such as LPC, PSP, CPP, or ASP are considered assets.
• Completion of London Drugs leadership training programs (or equivalent) is an asset.
• First Aid and WHMIS training is an asset.
• A valid Class 5 driver's license and access to reliable transportation.

London Drugs offers advancement opportunities through our promote-from-within policies, salaries commensurate with experience, as well as a comprehensive benefits program including:

• Comprehensive medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
• Employee Discount Program (Sharing our success)
• Employee Recognition Program (Tangible rewards for great work)
• Company matched RRSPs (Helping you plan for your future)
• Ongoing In-House Training & Education Courses (Lifelong learning)
• Employee Family Assistance Program (Free confidential counseling)
• Community Involvement (Giving back to our communities)
• If you are a well-organized, self-motivated, individual who has a positive attitude and a commitment to achieving Company objectives, then we have the opportunity for you to excel

Apply Now

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.

London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.

To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.