Social Media

1 week ago

Montreal, Quebec, Canada Trigyn Technologies Full time $60,000 - $90,000 per year
Company Description

Trigyn Technologies is an innovative solutions provider and systems integrator that has been in business for 30 years with more than 1,500 resources deployed today. We have professionals on board at locations in the United States, Canada, Europe, India, Africa and the Far East, working around the clock to bring cutting-edge technology closer to you. Trigyn provides IT Staffing, Consulting, Solutions, Systems Integration, Digital Marketing and other services to its clients.

In the United States and Canada, Trigyn has office locations in Edison, New Jersey, Washington, D.C. and Toronto, Canada. In Europe our operations are supported from Solothurn, Switzerland. Our Global Development Center is located in Mumbai, India, which also supports our operations in Asia.

Trigyn believes that technology is about people. At Trigyn, we place a high degree of importance on people and relationships. This is reflected in the way we respond to our clients, interact with our employees and foster diversity in the workplace and our community.

Job Description

Trigyn's direct financial client has an immediate opening for Social Media Operations Specialist in Montreal, Canada.

Description:

Our direct financial client is looking for a motivated individual to join core Level 3 Operations team who is interested in supporting cutting-edge social media applications for the enterprise.
The primary responsibility is to support the Social Media cloud services solutions that enables our Financial Advisors and Bankers to communicate with their clients via social media (LinkedIn, Twitter & Facebook).

Duties will include liaison with the vendors, troubleshooting, monitoring, maintenance and incident management. The consultant will be empowered to directly resolve problems and will also be expected to effectively communicate complex issues to management, vendors, business units, and internal engineering teams. The consultant will join a high-energy company and team of very dedicated individuals in the financial services industry. The consultant will also have the opportunity to support new social media software and tools as they are introduced into the Firm.

Qualifications

Required skills:

• Excellent communication skills, verbal and written in English

• Windows desktop support

• Browser support (IE & Chrome)

• Troubleshooting of services for outage handling and root cause analyses

• Resolving/managing user tickets and escalations

• Problem management

Main Products:

• Hearsay

• Socialware

• Sprinklr

Desired technical Skills:

• Experience supporting social networking in an enterprise environment, including Twitter, Facebook & LinkedIn

• Experience working and collaborating with external vendors

• Experience working with clients (users) to resolve tickets and issues

Expectations:

• Test regular patches and cloud service updates as required

• Perform on-call support

Personal Skills:

• Conducts themselves in a professional manner

• Proficient communications skills, both verbal and written (English is a must)

• Team player

• Uses initiative

• Attention to detail.

NO THIRD PARTY CANDIDATES PERMITTED.

PLEASE RESPOND ONLY IF YOU ARE CURRENTLY ELIGIBLE TO WORK IN CANADA.

Additional Information

TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 30 years. TRIGYN is an ISO 9001:2008, ISO 27001:2013 (ISMS) and CMMI Level 3 certified company. TRIGYN is an E-Verify Employer.

  • Social Media Strategist

    2 weeks ago

    Montreal, Quebec, Canada Trikali Full time $60,000 - $90,000 per year

    Company DescriptionAt Trikali, we build digital universes by merging design, technology, and storytelling to create brands that dominate attention and spark emotion. We help businesses from startups to established enterprises grow through creative strategy, high-impact visuals, and digital innovation. Our expertise includes brand identity and strategy, UI/UX...

  • Social Media Manager

    2 weeks ago

    Montreal, Quebec, Canada Eddy K Bridal Full time $60,000 - $90,000 per year

    LOCATION: Montreal | JOB TYPE: Full-TimeWHO WE AREEddy K is a bridal fashion brand with roots in Milan and Montreal. We design and manufacture exquisite wedding dresses using the highest quality fabrics, and our collections are sold through retailers worldwide. As a fast-growing and dynamic company, we are looking for our next marketing team member to...

  • Social Media Officer

    6 days ago

    Montreal, Quebec, Canada CISDL Full time $20,000 - $40,000 per year

    We are looking for a candidate based in Montreal. This is a pro bono position with the possibility of a small honorarium upon successful completion of the complete term of appointment. Candidate must be a regular twitter and facebook user and enjoy posting and interacting on social media. The responsibilities of the Social Media officer consist mainly of the...

  • Social Media Specialist

    10 hours ago

    Montreal, Quebec, Canada Lodgo Full time $45,000 - $65,000 per year

    Job Summary:Do you want to join a dynamic team that thrives on creativity and innovation in the hospitality industry? Lodgo is a dynamic hospitality company dedicated to delivering exceptional guest experiences and innovative solutions for short-term rentals. We are looking for a talented and versatileSocial Media Specialistto craft engaging content and...

  • Social Media Manager

    2 weeks ago

    Montreal, Quebec, Canada Eddy K Full time $50,000 - $60,000 per year

    LOCATION: Montreal | JOB TYPE: Full-Time | HybridWHO WE AREEddy K is a bridal fashion brand with roots in Milan and Montreal. We design and manufacture exquisite wedding dresses using the highest quality fabrics, and our collections are sold through retailers worldwide. As a fast-growing and dynamic company, we are looking for our next marketing team member...

  • Social Media Generalist

    2 weeks ago

    Montreal, Quebec, Canada SOCAN - The Society of Composers, Authors and Music Publishers of Canada Full time $45,000 - $70,000 per year

    We're HiringSocial Media GeneralistMontréal, QCFTHybridWHO WE ARESOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents more than 180,000 songwriters, composers, and music publishers. Through licensing, global royalty...

  • Social Media

    2 weeks ago

    Montreal, Quebec, Canada Walaw Full time $20,000 - $40,000 per year

    We're building an intelligent communication platform already live in dozens of private clinics. Our mission: to help healthcare organizations reduce no-shows, manage communications 24/7, and support staff with operations - so clinicians can focus on delivering care.We're now looking for a Social Media & Marketing Intern to help shape how we communicate our...

  • Bilingual Social Media Specialist

    7 days ago

    Montreal, Quebec, Canada McCarthy Tétrault LLP Full time $70,000 - $80,000 per year

    Job DescriptionMcCarthy Tétrault is a Canadian law firm that offers a full suite of legal and business solutions to clients in Canada and around the world. At McCarthy Tétrault, we offer challenging and rewarding career opportunities in our offices in Toronto, Montreal, Quebec City, Calgary and Vancouver. We are delighted to have earned the distinction of...

  • Bilingual Social Media Specialist

    7 days ago

    Montreal, Quebec, Canada McCarthy Tétrault LLP Full time $60,000 - $90,000 per year

    Job Description McCarthy Tétrault is a Canadian law firm that offers a full suite of legal and business solutions to clients in Canada and around the world. At McCarthy Tétrault, we offer challenging and rewarding career opportunities in our offices in Toronto, Montreal, Quebec City, Calgary and Vancouver. We are delighted to have earned the distinction...

  • Bilingual Social Media Specialist

    6 days ago

    Montreal, Quebec, Canada McCarthy Tétrault Full time US$60,000 - US$80,000 per year

    Job Description:McCarthy Tétrault is a Canadian law firm that offers a full suite of legal and business solutions to clients in Canada and around the world. At McCarthy Tétrault, we offer challenging and rewarding career opportunities in our offices in Toronto, Montreal, Quebec City, Calgary and Vancouver. We are delighted to have earned the distinction of...