Cloud Engineer

Join a team dedicated to supporting the crucial mission of improving health outcomes.
At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at
We're looking for a motivated and skilled Intermediate Cloud Engineer to join our dynamic Cloud Operations team. The ideal candidate will have strong hands-on experience specifically within Microsoft Azure, including deploying, managing, and optimizing cloud services. A key focus of this role is automation—leveraging tools such as Azure DevOps, ARM/Bicep, Terraform, or scripting to streamline operations, improve reliability, and reduce manual effort. You'll play a central role in enhancing and supporting our Azure environment, implementing cloud best practices, strengthening security and governance, and collaborating with cross-functional teams to deliver scalable, automated, and resilient cloud solutions.

Merge medical imaging solutions, offered by Merative, combine intelligent, scalable imaging workflow tools with deep and broad expertise to help healthcare organizations improve their confidence in patient outcomes and optimize care delivery

Key Responsibilities

• You will be responsible for the day-to-day management, monitoring, and maintenance of our cloud resources, with a strong focus on Microsoft Azure. This includes managing virtual machines, storage, networking, security groups, and a wide range of Azure services and technologies to ensure a stable, secure, and scalable environment.
• You will support the deployment, scaling, and ongoing maintenance of our cloud-hosted applications. This includes partnering closely with development teams to ensure smooth, automated, and efficient release processes across Azure environments.
• Implement Infrastructure as Code (IaC) using tools such as Terraform to provision and manage Azure resources in a consistent, repeatable, and scalable manner.
• Develop and maintain automation solutions—leveraging Python, Bash, or PowerShell—to streamline operational tasks, reduce manual effort, and improve reliability across Azure workloads.
• Participate in a rotating on-call schedule to respond quickly to critical alerts and incidents. You will perform initial triage, conduct root-cause analysis, drive timely resolutions, and help reduce downtime and business impact through strong incident response practices.
• Diagnose and resolve cloud-related issues involving performance, availability, networking, and security across Azure services.
• Ensure strong security and compliance across our cloud landscape by implementing identity and access management (IAM) controls, enforcing Azure security best practices, and aligning to relevant industry standards.
• Collaborate and document infrastructure designs, configurations, runbooks, and operational processes. Work closely with development, QA, and other cross-functional teams to maintain clear, accurate, and comprehensive documentation of our Azure cloud architecture and operational procedures.

Required Qualifications

• 5+ years of professional experience as a Cloud Engineer, SRE, Platform Engineer.
• 5+ years proven experience with at least one major cloud provider (AWS, Azure, or GCP). Preferable Azure cloud platform.
• 3+ years hands-on experience with Terraform.
• 5+ years proven coding experience in at least one scripting language (Python, Bash, or PowerShell). Python is preferable
• Strong knowledge of Linux and/or Windows Server administration.
• Solid understanding of core networking concepts (TCP/IP, DNS, VPNs, firewalls).
• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues.
• Possess strong analytical and problem-solving skills, with a methodical approach to troubleshooting and root cause analysis.
• Take initiative, are eager to learn new technologies, and continuously seek ways to improve processes and systems through code and automation.
• Work effectively and collaboratively within a team environment, communicate clearly, and are open to feedback.
• Thrive in a fast-paced, evolving environment and are comfortable with ambiguity.
• Have a keen eye for detail and are committed to producing high quality, robust solutions.

Understanding the needs of internal development teams and strive to provide excellent platform services.

Preferred Skills

• Experience with Docker and Kubernetes.
• Familiarity with continuous integration/continuous delivery tools like GitHub Actions, Jenkins, GitLab CI, or Azure DevOps.
• Experience with monitoring and logging tools such as Prometheus, Grafana, Azure monitoring.
• Cloud-specific certifications (e.g., AWS Certified Solutions Architect - Associate, Azure Administrator Associate) are a plus.

Compensation
The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate's experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.

Min – Max :

$85, $127, CAD)

Benefits
The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employee's health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process.

• Vacation to help you rest, recharge, and connect with loved ones
• Paid leave benefits
• Extended health, paramedical, dental, and vision benefits
• Registered retirement and tax-free savings plans
• Tuition reimbursement, life insurance, EAP – and more

It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, HIV status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.