Accounts Receivable Coordinator

Who are we?

Crozier is an employee-owned, leading consulting firm in the land development and building industry. Founded in 2004, Crozier�s growing team of 300 professionals deliver civil, water resources, transportation, and structural engineering services, complemented by hydrogeology, environmental consulting, landscape architecture, utility infrastructure, and building science services. Headquartered in Collingwood, with offices in Burlington, Toronto, Bradford, and Guelph, Crozier supports the private sector across Ontario by advancing residential, industrial, commercial, institutional, recreational and First Nations projects.

Crozier has been awarded esteemed top employer, leadership and business growth recognitions, including Canada�s Top Small & Medium Employers and the Report on Business ranking of Canada�s Top Growing Companies the last three consecutive years, as well as Southwestern Ontario�s Top Employers in 2024 and 2025. The firm continues to diversify with complementary services and expand its office presence geographically.

Your Impact:

Elevate your career with Crozier We currently are seeking an Accounts Receivable Coordinator to join our Finance team.

In this role you will be monitoring customer accounts, investigating, and resolving billing issues, and ensuring timely collections, while maintaining and improving customer relations with our clients.

Our ideal candidate enjoys collaborating, has excellent communication skills and is effective at assessing situations, investigating, and identifying solutions. We are looking for someone who is friendly and understands the importance of tailoring your communication style to your audience. If you enjoy building and nurturing relationships with employees and clients, we would love to hear from you.

How you will contribute to the team:

• Monitor customer account details for non-payments, delayed payments, and other irregularities.
• Conduct outbound collection calls to resolve billing issues.
• Provide and maintain detailed notes for all accounts throughout the collection process.
• Accurately process and apply all incoming payments including EFTs, cheques, credit cards, and Stripe transactions ensuring timely and correct allocation to customer accounts.
• Monitor accounts receivable trends and provide regular feedback for weekly reporting, highlighting collection risks and payment patterns.
• Prepare, review, and distribute detailed monthly aging reports to provide clear insights into overdue accounts and support proactive collection strategies.
• Collaborate with internal departments to resolve discrepancies, demonstrating strong problem-solving and interpersonal skills.
• Prepare daily cash receipt reports.
• Maintain an up-to-date filing system while following established procedures for processing receivables and incoming payments.
• Generate monthly receivable reports detailing receivable status.

What you bring:

• Minimum of three (3) years related accounts receivable and collection experience.
• Post-secondary education in accounting/finance or combination of education and experience.
• Prior work experience within a professional firm is an asset.
• Strong interpersonal skills with the ability to build positive relationships with clients, colleagues, and cross-functional teams to support effective communication and issue resolution.
• Knowledge of general accounting principles, regulatory standards, and compliance requirements.
• Proven accounting aptitude, time management, and administrative skills.
• Proficiency working in MS Office (Word, Excel, PowerPoint, and Outlook) and familiar with computerized billing systems.

We offer:

Innovative Benefits: Customizable health benefits packages including dental care, vision care, prescription coverage, and much more. Crozier offers RRSP matching, an Employee and Family Assistance Program, Parental-Leave Top Up, our unique First-Time Home Buyers� Assistance Program, annual wellness allowance, and more.

Career growth and professional development: It is our goal to provide programs that support our employee�s experience through personal and professional development. We offer paid professional development support and training, including a Lifelong Learning Assistance Program to support career pathways.

Community Involvement: The foundation of our company was built on giving back to the communities where we live, work, and play. We actively support not-for-profit organizations in our communities, encourage employee involvement, and provide financial support to dozens of organizations each year.

Crozier Social: With inter-office and company-wide events happening each week, there is always something fun to do at Crozier. We have a cycle of hockey, soccer, volleyball, and baseball teams, creative workshops, and book clubs that meet regularly. We organize special events like wine tastings, golf tournaments, games nights, boat cruises, and more

Salary range: $55,000 - $65,000

About the salary range: The range shown reflects what we typically offer for this type of role. When we make an offer, we consider the responsibilities of the position, market data, and internal equity to ensure consistency across our teams. Your actual offer will depend on your experience, skills, and alignment with the role.

Vacancy status: This posting is for an existing open position.

Crozier is committed to providing equal opportunity to candidates of all abilities. If you require accommodation, please contact our Human Resources team and we will work with you to provide accessibility support.