Operations Manager – Inventory, Fulfillment

7 days ago

Vancouver, British Columbia, Canada Hoft Home Full time

Company Overview

FAST GROWING STARTUP OPPORTUNITY

Hoft Home is an e-commerce company specializing in modern Scandinavian and contemporary style furniture. We collaborate directly with manufacturers to produce unique, durable pieces crafted from high-quality materials. Our mission is to offer beautiful, modern furniture and decor at significantly lower prices than traditional retailers.

Summary

We are seeking a dedicated Operations Coordinator to join our team in Canada. Based in our office in west pender, this role is vital in managing daily operations, ensuring efficient warehouse activities, and supporting our commitment to quality and affordability. The Operations Coordinator will play a key part in maintaining our supply chain and logistics processes.

Responsibilities

  • Act as the primary point of contact between the company and the warehouse
  • Maintain accurate, real-time inventory across Shopify and internal tracking systems
  • Reconcile warehouse inventory with system counts and resolve discrepancies
  • Create and manage daily in-stock orders
  • Coordinate directly with carriers to book shipments and organize pickups
  • Prepare and verify all shipping documentation including BOLs, labels, and tracking
  • Oversee all order-related logistics from placement through final delivery
  • Proactively monitor shipments and address delays, damages, or exceptions
  • Coordinate with customer service on logistics-related order updates
  • Prepare inbound container and pre-order allocation sheets ahead of arrivals
  • Plan inventory allocation for pre-orders to ensure immediate fulfillment upon arrival
  • Coordinate container arrivals, unloading, and inventory intake with the warehouse
  • Build, document, and improve operational systems and SOPs
  • Identify inefficiencies and implement process improvements to increase speed and accuracy
  • Actively seek cost-saving opportunities across shipping, handling, and logistics
  • Supervise and delegate tasks to an Operations Assistant
  • Ensure operational workflows scale smoothly with order volume

'Join us at Hoft Home and be part of transforming the way people experience modern furniture. If you thrive in a dynamic environment and are passionate about logistics and operations, we want to hear from you—embark on this exciting journey with us'

Job Type: Full-time

Pay: $45,000.00-$55,000.00 per year

Benefits:

  • Casual dress
  • On-site gym

Language:

  • English (required)

Work Location: In person

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