Social Services Program Manager

SP5 Social Services Worker 5

Regular/full-time

Department of Families

Regional Social Services, Community Service Delivery Division

Dauphin MB, Brandon MB

Advertisement Number: 44655

Salary(s): SP5 $74, $103,228.00 per year

Closing Date: October 26, 2025

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

This is a preference competition. All applicants are encouraged to apply, however first consideration for this competition will be given to Indigenous people, visible minorities and persons with disabilities. Applicants are requested to self-declare at the time of application.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.

The Department of Families is hiring two Social Services Program Managers One position in the Employment and Income Assistance (EIA) office, the other is with the Disability Services Programs.

The position in the EIA office is located in Brandon, MB. The position with the Disability Services Programs is located in Brandon, MB or Dauphin, MB.

The Community Service Delivery Division provides or purchases/arranges direct client services for all departmental programs through a network of offices located in 6 regions in Regional Social Services, Employment, Income and Health Supports and Centralized Services and Disability Supports. In Regional Social Services the Program Manager (PM) is an integral part of the Regional Management Team and is responsible to directly manage one or more of the following wide range of services: Community Living disAbility Services, Employment and Income Assistance, and non-legislated programs: Children's disAbility Services.

To be considered, you must submit an application form along with your resume.

Click here to access the application form.

The Manitoba Government has a comprehensive benefit package which includes extended health care, health spending account, dental care, vision care, long-term disability insurance, group life insurance, maternity/paternity leave, family-related leave, and a defined pension plan (some pension plans allow for portability between the Civil Service Superannuation Board and employers).

Conditions of Employment:

• Must be legally entitled to work in Canada

• Must be able to provide and maintain a satisfactory Criminal Records Check with Vulnerable Sector Search

• Must be able to provide and maintain a satisfactory Child Abuse Registry Check
• Must be able to provide and maintain a satisfactory Adult Abuse Registry Check
• Must have a valid Manitoba Class 5 Driver's Licence and access to a vehicle
• Must have the ability to travel within the Province of Manitoba
• Must be able to work evenings, weekends and statutory holidays as required

Qualifications:

Essential:

• Post-secondary degree in Social Sciences (BSW Preferred). A combination of education and experience maybe considered.
• Experience in human resource management and the ability to supervise a service delivery team, including attendance and performance management, orientating, training, coaching and developing staff.
• Leadership experience in a social service delivery environment which includes managing administration of programs, managing service delivery to clients, and planning and evaluation of services delivered to clients.
• Case management experience in a social services setting.
• Experience with the interpretation, evaluation and implementation of policies, processes and procedures.
• Strong interpersonal skills with the ability to develop, foster and maintain respectful relationships with diverse external and internal stakeholders.
• Strong analytical and problem solving skills including the ability to synthesise information, make recommendations and decisions.
• Strong political acumen with the ability to manage confidential and politically sensitive material and situations in an appropriate manner.
• Excellent verbal communication skills with the ability to express ideas in a clear, concise and organized manner for a variety of audiences.
• Excellent written communication skills with the ability to create a variety of documents and reports for various audiences.
• Excellent organizational skills with the ability to manage, prioritize and meet competing deadlines.

Desired:

• Experience in financial management activities, including planning, budgeting and/or expenditure control for operational programs.
• Knowledge of The Adults Living with an Intellectual Disability Act, The Social Services Administration Act, The Manitoba Assistance Act, The Personal Health Information Act (PHIA), The Freedom of Information and Protection of Privacy Act (FIPPA).

To Apply for the Position:

Click here to access the application form. To be considered for this competition you must submit an application form along with a copy of your resume. Please complete the application form at the link above or contact Human Resource Services under "Apply to" to request a copy of the application form.

Note: Only those who submit their application form and resume will be considered.

Duties:

Reporting to the Regional Director, the Program Manager is responsible for providing leadership and support in a range of management and supervisory activities associated with the following responsibilities:

• service delivery including policy interpretation, integrated case management program recommendations, implementation and evaluation of services;
• operational planning;
• financial management and administration;
• human resource management;
• systems management; communication; and
• leadership support to staff through the ongoing integration and change process.

The Program Manager provides professional knowledge and direction in the areas of assessment, planning, implementation, evaluation, risk management, problem-solving, and case management. This includes crisis management, intervention, and issue resolution in the provision of supports and services delivered by the staff assigned to them from the following legislated programs: Community Living disAbility Services, Employment and Income Assistance, and non-legislated programs: Children's disAbility Services.

Advertisement # 44655

Talent Acquisition - Executive Recruitment

Human Resource Services

Portage Avenue

Winnipeg, MB , R3C 0C4

Phone:

Fax:

Email:

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.

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