Aftermarket Sales Account Manager

2 days ago

Québec, Quebec, Canada Gecko Alliance Full time

The primary mandate of the Aftermarket Sales Account Manager is to manage client accounts within their territory to achieve sales targets and ensure customer satisfaction. This role is crucial in developing strategic relationships, supporting quality initiatives, and coordinating with various teams to ensure smooth project execution. The manager is also responsible for negotiating supply agreements and participating in industry events to enhance Gecko's market visibility.

Responsibilities

  • Manage global accounts for Gecko's clients (Distributors, Dealers and Technicians) to meet sales and profitability targets and customer satisfaction objectives;
  • Build and maintain sustainable strategic business relationships with key departments within accounts, such as purchasing, sales, technical support, marketing, etc. Regularly interact proactively, influencing decision-making related to Gecko. Negotiate renewed supply agreements with clients;
  • Work/coordinate marketing initiative like promotions, product selections, marketing campaigns to generate revenues;
  • Serve as the trusted advisor to clients on all aspects concerning them, from managing open projects/opportunities and quality initiatives to introducing new products and strategic planning;
  • Lead and coordinate with support from colleagues in sales, engineering, product management, operations, marketing, and finance;
  • Achieve and exceed annual sales targets for dedicated accounts. With a consultative sales approach, maintain and develop accounts to meet targets while renewing/developing customer loyalty;
  • Support internal processes such as quotation, yearly price list, forecasting and stocking/replenishment strategies;
  • Participate in industry events and private events organized by certain clients. Support promotional initiatives for dedicated accounts;
  • Regularly meet with clients to understand their needs and identify solutions to resolve their issues.

Experience

  • Minimum of 5 years of experience in a sales or account management role;
  • Demonstrated performance in achieving sales targets and managing accounts;
  • Experience in business-to-business (B2B) sales and/or account management;
  • A combination of relevant experience and past performance will be considered;
  • Sales experience with Distributor and/or Dealership is considered an asset.

Qualifications

  • Proven ability to develop and maintain strategic relationships;
  • Strong negotiation skills and experience in supply agreements;
  • Excellent communication and coordination skills;
  • Ability to work collaboratively with cross-functional teams;
  • Proactive and strategic thinker with a customer-focused approach.

Benefits

  • Competitive salary and performance-based incentives;
  • Employee benefits program;
  • Opportunities for professional development and career growth;
  • A team-focused work environment where your efforts are valued.

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