Community Director

Job Description

Posted Tuesday, January 6, 2026 at 5:00 a.m.

Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide these amazing benefits:

Competitive wages
Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet
Profit-sharing
Flexible group medical and dental
Fitness and Wellness reimbursement
Training and Development allowance
Group RRSP matching
Up to 20% rental discounts, and more

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Overview

The Community Director is responsible for leading operations and strategic initiatives to ensure financial performance, exceptional Resident Member experience, and sustainable growth for Central Parc Laval. This role requires strong leadership, advanced negotiation skills, financial and budgeting expertise, and the ability to thrive in an upscale environment.

Key Responsibilities

Lead the operations team to achieve financial targets for the region.
Optimize resource allocation, staffing, and facility requirements to maximize efficiency.
Monitor budgets, cost per door, and prepare financial reports as required.
Apply strong financial acumen to manage budgets and control costs effectively.
Develop long-term strategies based on market trends and regional needs.
Identify strengths, weaknesses, opportunities, and challenges in the rental market; implement proactive measures such as rent reviews.
Inspect potential properties for acquisition and assess growth opportunities.
Negotiate effectively with vendors, contractors, and stakeholders to secure favourable terms and outcomes.
Lead and motivate the regional team, set priorities, and oversee day-to-day operations.
Define clear objectives and performance expectations for Area Coordinators and reporting leaders.
Conduct site visits to evaluate leaders, provide constructive feedback, and implement corrective actions when necessary.
Review staffing needs, evaluate performance, and manage disciplinary actions or terminations as required.
Oversee wage reviews and ensure compliance with company standards.
Collaborate weekly with various departments to ensure the highest levels of quality, service, task execution, and adherence to deadlines according to company standards and priorities.
Review capital projects and establish site priorities for improvements.
Monitor reports on vacancy, collections, and site operations; ensure timely legal processes for rent collection.
Ensure efficient inventory management.
Respond promptly to inquiries from Associates, Resident Members, legal representatives, and government agencies.
Attend community events, industry meetings, and panel discussions to enhance Boardwalk's profile and foster collaboration within the property management sector.

Qualifications

Education: Post-secondary degree required; C.P.M. or R.P.A. designation preferred.
Experience: Minimum of 5 years in a leadership role, ideally in property management or a related field.
Technical Skills: Advanced proficiency in Microsoft Word, Excel, and Outlook; ability to learn and adapt to evolving technology; familiarity with Boardwalk operational applications.
Knowledge: Applicable legislation (e.g., Residential Tenancies Act); strong financial and budgeting knowledge.

Core Competencies

Advanced negotiation skills with proven ability to secure favourable outcomes.
Strong communication and interpersonal skills.
Exceptional organizational and time-management abilities.
Proven leadership and team-building skills; ability to motivate and inspire.
Strategic thinker with sound judgment and decision-making capabilities.
Ability to work independently and collaboratively in a fast-paced, upscale environment.
Resilient under pressure with a positive, enthusiastic attitude.
Willingness to challenge the status quo and embrace new opportunities.
Ability to travel between multiple cities as required.

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Interested applicants are invited to submit a cover letter and resume. If applying for a location you do not currently reside in, please specify if you are planning to relocate and the approximate timeframe that you would be available to start work if an offer is presented.

We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.

Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.

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