Insurance Officer II

Requisition ID:
44920

Organization
Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh Úxwumixw (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world's most liveable and environmentally sustainable cities. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and engaging workplace. Working at the City of Vancouver and within the public service can be a rewarding career where you play a key role in ensuring impartial and equitable access to services, upholding ethical governance, and addressing the needs of citizens with integrity and dedication.

Main Purpose & Function
The Insurance Officer II (Senior Insurance Officer) provides expertise and advice to the City of Vancouver on risk financing, insurance and loss control. The position is responsible for insurance portfolio planning and procurement, including renewal submissions for various lines of coverage.

Specific Duties & Responsibilities

• Supports Senior Manager, Insurance, Claims and Loss Controls to identify and assess risks, and loss control exposures in accordance with the City's enterprise risk management framework, and the City's risk tolerance level.
• Provides expertise and advice on risk financing, insurance and loss control.
• Manages relationships with third party service providers including brokers and insurance companies.
• Provides advice to the City of Vancouver and its associated entities with insurance portfolio planning and procurement, including renewal submissions for various lines of coverage.
• Serves as the primary point of contact for inquiries related to insurance coverage and Certificates of Insurance
• Coordinates insurance certificates, both outgoing issued on behalf of the City of Vancouver, and incoming from various business partners (e.g., clients, contractors, and vendors).
• Assists with identification, measurement, and design of the City's insurance and risk financing needs for City operations, properties, facilities, contracts, vendor agreements, third party activities and its associated legal liabilities.
• Reviews and provides advice on insurance and financial risk management provisions in legal contracts.
• Assists in preparing and drafting budget recommendations to current and future years insurance premiums and City's self insurance funds.
• Evaluates insurance policies and respective coverage for accuracy and confirming adequacy of contractual requirements.
• Coordinates the validation of accuracy of the property appraisal/the statement of property value details.
• Tracks and reconciles the insurance premiums and properly allocations to the business units.
• Develops and conducts stakeholder focussed risk management training to increase overall risk awareness, support risk-informed decision making in the daily operations and promote existing risk management requirements and procedures.
• Other duties/responsibilities as assigned.

Qualifications
Education and Experience:

• Completion of the 12th school grade supplemented by courses required for the Chartered Insurance Professional (CIP) designation or equivalent combination of education and experience may be considered.
• Sound related experience in the insurance, claims and risk management field, preferably for a large, diverse organization or municipality.
• Certificate in Risk Management (CRM) designation as asset.
• A diploma in insurance, risk management, finance or related discipline as asset.
• Five years experience in insurance, claims and risk as asset.

Knowledge, Skills And Abilities

• Expert knowledge and understanding of insurance, risk management, and loss control.
• Working knowledge of the theories, principles and practices of contract law, indemnity, waivers, contract negotiation, risk management and risk transfer.
• Sound knowledge of contract language, including insurance provisions and the understanding of indemnity clauses and other key factors.
• Working knowledge of claims management and finance applications.
• Experience in risk management frameworks and their application.
• Strong research, analytical and problem-solving skills.
• Ability to communicate effectively orally and in writing to all levels within the organization.
• Experience in creating, delivering, and facilitating workshops and training.
• Ability to work well under pressure, handle multiple tasks and changing priorities with tight time frames.
• Willingness to acquire skills as new activities are undertaken and changes in technology occur.
• Advanced computer skills with knowledge of the Microsoft suite of office product.
• Ability to meet transportation needs.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work a hybrid work week from locations that are a daily commutable distance from their work at a City worksite. At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department
: Office of the City Manager (1010)

Affiliation:
CUPE 15 Non Pks

Employment Type:
Regular Full Time

Position Start Date:
February 2026

Salary Information:
Pay Grade GR-024: $44.82 to $52.93 per hour

Application Close: January 25, 2026
At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.

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In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.