Industrial Equipment Sales

Take the next step in your Sales career by joining Swish as our Industrial Equipment Sales Specialist

What does Swish do?

Swish is a Canadian company, family-owned-and-operated since 1956. Coast-to-coast, our communities should feel confident that the spaces they work and live in are clean and hygienic. That's why we are Canada's source for quality cleaning supplies and equipment. With solutions as diverse as our customers' needs, Swish offers custom, professional grade, environmentally friendly solutions in a wide variety of product and service areas including: Hand Hygiene, Surface Disinfecting, Kitchen/Laundry/Warewash, Floor Care and Matting, Cleaning Tools and Powered Equipment, Safety and PPE, and more.

What does the Industrial Equipment Sales Specialist do?

The Industrial Equipment Sales Specialist is responsible for driving and expanding sales of industrial high-pressure cleaning equipment and large industrial equipment across Western Canada. This position requires a blend of strong sales acumen and technical expertise. You will possess in-depth knowledge of the mechanical operation of industrial pressure washers and other industrial cleaning equipment, conduct field demonstrations, and provide consultative guidance on equipment selection, application, and maintenance. By combining sales, account management, and technical proficiency, the role ensures achievement of sales targets and delivery of exceptional customer satisfaction.

More specific responsibilities…

Sales & Business Development

• Understand and articulate Swish's value proposition, aligning industrial cleaning solutions to customer needs to grow profitable sales.
• Develop and execute territory growth strategies, including account penetration plans and quarterly business reviews with key accounts.
• Maintain a strong pipeline of industrial and commercial opportunities, achieving assigned revenue and gross margin targets.
• Provide written programs, proposals, and demonstrations tailored to customer requirements.
• Support vendor programs and internal marketing initiatives.
• Execute Swish and vendor programs, promotions, and marketing initiatives to increase market share in the region.

Customer Relationship Management

• Develop and maintain strong relationships with assigned customers, serving as primary contact for sales and service needs.
• Understand customer objectives and identify strategies to maximize account growth.
• Handle customer complaints and service issues by providing timely solutions and following up to ensure resolution.
• Ensure accurate and timely invoicing, delivery, and fulfillment of solutions according to customer expectations.

Technical Expertise & Support

• Maintain advanced knowledge of vendor pressure washer systems (pumps, motors, burners, heating systems, and accessories) to support sales and customer confidence.
• Conduct field demonstrations and product orientations for end-users, showing mechanical operation and safe use of equipment.
• Provide product training to sales teams and customer operators.
• Partner with Swish service technicians to resolve technical escalations, warranty claims, and installation requirements.

Sales Operations & Reporting

• Maintain customer activity records in CRM systems; use this data to develop and execute sales plans.
• Generate regular sales reports and forecasts in alignment with Enterprise Sales objectives.
• Collaborate with internal departments (service, operations, purchasing) to meet customer and vendor requirements.

Professional Development

• Stay current with industry trends, competitor products, and innovations in high-pressure cleaning equipment.
• Participate in ongoing training to enhance technical knowledge and selling skills.
• Fully leverage available resources, including technical support and vendor training.

What do you need?

• Post-secondary education in Business, Sales, or Marketing preferred.
• Technical training in mechanics, industrial equipment, or engineering is considered a strong asset.
• 5+ years of B2B or industrial equipment sales experience.
• Strong mechanical/technical knowledge of industrial equipment (mechanic or service background an asset).
• Proven ability to develop new markets and achieve territory sales quotas.
• Excellent communication, presentation, and relationship-building skills.
• Strong negotiation and consultative selling ability.
• Mechanical aptitude with the ability to conduct demonstrations and provide basic troubleshooting.
• Highly organized with strong territory planning and CRM skills.
• A valid driver's license and the ability and appetite to travel for work.

When you join Swish, you can expect:

• Membership in the Swish family - we treat our employees with integrity and always have, since 1956.
• Competitive base salary PLUS bonus.
• Access to hundreds of perks from the Home, Wellness, Travel, Fashion, and other industries.
• Unlimited training and development with an industry-leading brand.
• Excellent company-paid benefits, including:
• Extended Health & Dental Care
• Employee Assistance program
• Company contributions to your Registered Retirement Savings Plan

Swish is an equal opportunity employer, offering an above average compensation and benefit package, as well as excellent opportunities for professional development and advancement with a growing CANADIAN company.

Swish Maintenance Limited is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). Should any applicant require accommodation through the recruitment and selection process, please inform Human Resources.

Pre-Employment Screening: The Swish Group of Companies is committed to maintaining a safe and secure work environment. As a condition of employment, candidates may be required to undergo a criminal record check, including in cases where such checks are mandated by clients as a requirement for access to their sites or properties. For roles involving the operation of a motor vehicle, a valid driver's license and a satisfactory driver's abstract will also be required.