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Portfolio Operations Coordinator

2 days ago

Kitchener, Ontario, Canada The KAIN Group Full time

About Us

KAIN Capital is the investment and operating arm of The KAIN Group, supporting a growing portfolio of businesses across logistics (3PL), real estate, software development, industrial automation, and new investment ventures. We are a hands-on organization focused on optimizing existing assets while strategically expanding into high-growth industries.

Our team operates in a fast-paced, entrepreneurial environment where collaboration and accountability are key. We work cross-functionally across portfolio companies to provide the operational support required for efficient, sustainable growth.

At KAIN Capital, we value individuals who are proactive, adaptable, and motivated by solving real-world operational challenges.

Position Overview

The Portfolio Operations Coordinator plays a vital role in supporting the day-to-day operations of KAIN Capital's diverse portfolio. Acting as a core support function to the Directors of Private Equity Investments, this role ensures essential operational tasks are executed seamlessly allowing leadership to focus on strategy and long-term growth.

This position is ideal for a self-starter who thrives in a multi-industry environment and can confidently shift between priorities across property management, logistics, technology, industrial automation, and investment operations.

Key Responsibilities

Cross-Portfolio Operational Support

  • Provide day-to-day operational and administrative support across KAIN Group companies
  • Coordinate between business units to ensure smooth communication and workflows
  • Assist with reports, presentations, documentation, and leadership updates
  • Track operational metrics, deadlines, and deliverables across concurrent projects

Administrative & Process Management

  • Manage calendars, scheduling, and meeting coordination for Directors
  • Prepare agendas, capture meeting notes, and track action items
  • Maintain organized documentation for contracts, records, and procedures
  • Handle correspondence with professionalism and discretion
  • Support SOP creation and ongoing process improvements
  • Coordinate travel and logistics as required
  • Maintain accurate records within the BrightHR system

Property Management Support

  • Assist with tenant communications, lease documentation, and onboarding
  • Support maintenance coordination, vendor tracking, and inspections
  • Assist with occupancy reporting, expense tracking, and renewals

Logistics & 3PL Operations Support

  • Support client communications, quotes, contracts, and onboarding
  • Manage CRM systems for lead tracking, follow-ups, and data accuracy
  • Assist with marketing coordination, reporting, and analytics

Technology & Software Operations

  • Support project coordination, timelines, and documentation
  • Maintain accuracy within project management tools
  • Coordinate routine communications between technical teams and clients
  • Assist with research, market analysis, and competitive insights

Industrial Automation Support

  • Assist with work order tracking, CRM/KATS updates, and service coordination
  • Support quoting, invoicing, pickups, deliveries, and client follow-ups

Investment Research & Due Diligence

  • Conduct preliminary research on potential investments
  • Compile financial, market, and industry data
  • Assist with due diligence documentation and summaries
  • Track investment pipelines and maintain organized deal files

Technology Platform Support

  • Become proficient in CRM, project management, and cloud-based systems
  • Assist with system implementations, data organization, and integrations
  • Maintain structured digital filing systems

Requirements

Education & Experience

  • Undergraduate degree (Business or related field preferred)
  • 1–3 years of experience in operations, administration, or project coordination
  • Experience supporting leadership or working across multiple business units is an asset

Core Competencies

  • Strong organizational and time-management skills
  • Proactive, self-directed, and detail-oriented
  • Strong written and verbal communication skills
  • Comfortable managing shifting priorities in a dynamic environment
  • Strong problem-solving mindset
  • Technology-savvy and quick to learn new platforms

Technical Skills

  • Advanced Microsoft Office proficiency
  • CRM experience (HubSpot, Salesforce, or similar preferred)
  • Familiarity with project management tools
  • Experience with cloud collaboration platforms

Preferred Skills

  • Exposure to private equity, real estate, logistics, technology, or manufacturing
  • Financial, budgeting, or analytical experience
  • Bilingual English/French is an asset

Compensation & Benefits

  • Salary:
    $45,000–$55,000 annually
  • Discretionary performance bonus
  • Extended health and dental benefits
  • Professional development and mentorship
  • Growth opportunities as the portfolio expands

Work Environment

  • Office-based in
    Kitchener, ON
    with occasional travel (Mississauga, Simcoe)
  • Monday–Friday business hours with flexibility during peak periods
  • Hybrid option available after probation
  • Fast-paced, multi-industry exposure

Why Join KAIN Capital?

·
Diverse Exposure:
Gain experience across multiple industries including real estate, logistics, software development, and industrial automation

· Learning Opportunity:
Work directly with experienced private equity professionals and learn the investment business from the inside

·
Career Growth:
Clear path to advancement as portfolio grows and new investments are made

· Entrepreneurial Environment: Be part of a dynamic, growth-oriented organization where your contributions directly impact success

· Meaningful Work:
Support businesses that create real value and serve important industries across Canada and the US

· Complimentary in-house food and beverages
are provided

· Comprehensive benefits
following the probationary period