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Senior Manager Product Development

3 weeks ago

Toronto, Ontario, Canada RBC Full time

Job Description

What is the Opportunity?

RBC leads Canada's Business Markets with top market share in Deposits, Foreign Exchange, and payment volumes. This role drives profitability by overseeing Payables and end-to-end Receivables solutions, integrating them into RBC systems, and innovating client-centric products. The position significantly impacts business growth and strategy.

What Will You Do?

Strategic Product Leadership

  • Define vision, strategy, and roadmap for Receivables products, focusing on automation and process improvement.
  • Align products with RBC's Commercial Banking and Cash Management strategies to maximize profitability.
  • Manage product lifecycle (KPIs, market/competitor analysis, client needs) and collaborate with operations, sales, and leadership.
  • Ensure regulatory compliance (AML, cross-border) and mitigate client impact.
  • Monitor competitive pricing, market share, and benchmarking.
  • Handle escalations and engage with clients/sales teams.

Planning, Delivery & Execution

  • Develop product roadmaps with cross-functional teams (client experience, tech, operations).
  • Lead project execution, prioritize features, and define requirements/user stories.
  • Track OKRs and ensure platform integration/client adoption.
  • Create reusable frameworks for consistent outcomes.

Risk Management

  • Ensure adherence to RBC's security policies and regulatory requirements.
  • Manage third-party supplier risks and improve service reliability.
  • Analyze financial data and product performance.

Relationship & Change Management

  • Collaborate with senior leadership on future strategies and stakeholder engagement.
  • Communicate product vision and support executive reporting.

Financial Management

  • Own product profitability, revenue targets, and KPI achievement.
  • Manage project budgets and financial analysis.

What Do You Need to Succeed?

Must-Have:

  • 7+ years of industry experience in commercial cash management.
  • Deep knowledge of accounts receivables, payments, and reconciliation processes.
  • Expertise in Canadian/U.S. treasury management products.
  • Ability to thrive in fast-paced, high-pressure environments with tight deadlines.
  • Strong analytical skills (market trends, product performance, complex data).
  • Project management experience (Agile, change management).
  • Technical acumen to collaborate with technology teams.
  • Proven ability to manage competing priorities and stakeholders.

Nice-to-Have:

  • BComm/MBA or equivalent education.
  • Advanced communication skills (written/oral).
  • Data-driven problem-solving approach.
  • Formal change management training/certification.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Designs new products or changes to existing products.

Job Skills

Business Case Design, Business Markets, Business Needs, Cash Management, Communication, Critical Thinking, Effectiveness Measurement, End-to-End Testing, Financial Regulation, Financial Services Industry, Innovative Products, Interpersonal Relationship Management, Market Analysis, Planning Ability, Product Development, Product Development Lifecycle, Product Development Methodology, Product Quality, Product Services, Results-Oriented, Treasury Management, Waterfall Model

Additional Job Details

Address:

WATERPARK PLACE, 20 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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